--------- Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Conduct training sessions
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Prepare marketing plans
Implement marketing activities
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Develop and implement business plans
Establish work schedules
Manage events
Organize and maintain inventory
Participate in marketing plans and implementation
Negotiate with clients for catering or use of facilities
Enforce provincial/territorial liquor legislation and regulations
Ensure health and safety regulations are followed
Cost products and services
Balance cash and complete balance sheets, cash reports and related forms
Provide customer service
Negotiate arrangements with suppliers for food and other supplies
Determine type of services to be offered and implement operational procedures
Plan, organize, direct, control and evaluate daily operations
Supervision
--------------- More than 20 people
Work conditions and physical capabilities
--------------------------------------------- Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Large workload
Repetitive tasks
Handling heavy loads
Physically demanding
Personal suitability
------------------------ Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player
Accurate
Dependability
Reliability
Organized
Experience
-------------- 1 year to less than 2 years
Support for newcomers and refugees
-------------------------------------- Does not require Canadian work experience
Support for youths
---------------------- Offers on-the-job training tailored to youth
Supports for visible minorities
-----------------------------------
* Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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