Hotel General Manager

Winnipeg, MB, Canada

Job Description

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At Sparrow Hotels, our core purpose is to create an environment for people and communities to flourish. We strive to be responsible to our guests, clients and staff through social responsibility, community investment, sustainability, design and innovation. Sparrow Hotels is excited to be recruiting for a General Manager at our Wyndham Garden Winnipeg Airport location to oversee the daily operation of the hotel. Wyndham Garden is a full-service hotel located on the first Urban Reserve in Winnipeg; the Long Plain Madison Reserve located on Treaty 1 territory. The hotel is owned by Long Plain First Nation and is operated by Sparrow Hotels. The hotel features 132 guest rooms, pool, waterslide, fitness center, 5800 square feet of flexible meeting space, dining room, caf\xc3\xa9, and 230 parking stalls. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of the property. It is important for the General Manager to be involved in all aspects of the hotel\xe2\x80\x99s operations. You will be a key person of reference for employees and clients as well as external vendors. The General Manager must be able to guide the employees to work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer loyalty and expand our clientele by strengthening our hotel\xe2\x80\x99s reputation and driving business forward. Position Profile The General Manager is responsible for all aspects of hotel operations by leading, coaching, and mentoring hotel employees, supervisors and managers, ensuring the maximization of revenues, market share through the development of a strong service culture and entrepreneurial spirit that displays the values and vision of our brand. Operations \xc2\xb7 Effectively implements brand and hotel standards including property cleanliness, quality of product and asset protection. \xc2\xb7 Participates in the sales process, setting the sales strategy, building strong customer relationships, conducting hotel tours, and participating in customer meetings and evening receptions. \xc2\xb7 Proactively lead the Operations, Housekeeping, Human Resources, Food & Beverage, and Engineering departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the company culture. \xc2\xb7 Actively develops an effective revenue strategy that supports brand positioning in the local market. Supports revenue practices to maximize total revenue, while growing market share. Financial \xc2\xb7 Manages the operational budget and directs the annual hotel strategic planning process, operating budget, marketing, and capital plans. \xc2\xb7 Maximizes NOI through effective execution of sales and marketing plans, customer service and effective cost controls. \xc2\xb7 Oversees and coordinates capital improvement projects to maintain/upgrade quality standards and property image, and to protect the asset from neglect, damage, or deterioration. Human Resources and Development \xc2\xb7 Creates a strong service culture in the hotel and maximizes GSS. \xc2\xb7 Quarterly and Annual Performance Management reviews of employees. \xc2\xb7 Hires and supervises leaders in the efficient operation of their respective areas. \xc2\xb7 Maximizes ESS through strong leadership, HR policies and effective best practices. Supervision and Support \xc2\xb7 Participates in community affairs and events while maintaining a positive public image for the Hotel. \xc2\xb7 Identifies and implements synergies between the hotel partners and properties. \xc2\xb7 Strong decisive leader and role model to all associates. \xc2\xb7 Leverages relationships and resources with area hotels, owners, regional and corporate offices. \xc2\xb7 Encourages open dialogue among all associates and cultivates an environment which encourages employee suggestions and involvement. \xc2\xb7 Ensures coverage in time of labour shortage, emergency situations and vacation. Qualifications \xc2\xb7 Strong building systems knowledge and hotel leadership experience is a prerequisite. \xc2\xb7 Minimum 3-5 years of experience in a Hotel setting as a General Manager or in a Senior Management role. \xc2\xb7 Demonstrated leadership and management skills. \xc2\xb7 Demonstrated experience with developing business plans and financial budgets. \xc2\xb7 Identifies priorities, plans, organizes and delegates responsibility effectively. \xc2\xb7 Excellent communicator and experience with coaching, training, and motivating. \xc2\xb7 Strong computer skills and above average working knowledge of Microsoft Office and the ability to learn new software quickly and effectively. Job Type: Full-time Salary: $90,000.00-$125,000.00 per year Benefits:
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
Schedule:
  • Day shift
  • Monday to Friday
Experience:
  • Hotel General Manager: 4 years (preferred)
Work Location: One location

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Job Detail

  • Job Id
    JD2139459
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Winnipeg, MB, Canada
  • Education
    Not mentioned