Job Description

We are a leading physiotherapy clinic in the heart of Kitsilano and are looking for a full-time medical office assistant to work in a busy health care environment. We are looking for someone with a minimum of one-year experience; preference will be given to those who have used the Jane software. We are looking for an active, passionate, high energy individual to join our clinic team.

Benefits:

? EI, CPP, Stat pay, vacation pay and medical/dental plan

Status/Schedule:

? Monday to Friday, with occasional Saturday coverage

? Work hours: Full-time Hours approx. 35 hours per week

? Preference to individual with afternoon/evening availability - 11:30am to 7:30pm

Duties Include:

Front Reception:

? Greet patients professionally and promptly

? Booking new patients in the clinic and answering questions they may have regarding seeing a physiotherapist

? Follow-up with patients regarding re-booking their appointments

? Providing a pleasant experience for patients

? Answering all patients phone calls during a shift, respond to voicemails and emails immediately

Electronic Medical Records & Billing

? Schedule patients using the JaneApp

? Ensure patient intake forms are completed

? Complete billing to 3rd party insurers, ICBC, WCB

? Ensure patients have completed necessary forms for direct billing

? Follow-up with insurance companies for appropriate payment

? Receive private patient's payment i.e. credit card or debit

Physiotherapist Support

? Clean treatment rooms before and after patients

? Remove heat or modalities from patients at the end of treatment

? Clean and sterilize all equipment following the clinic's protocol

? Escort patients to their treatment room

? Ability to work as part of a team to assist therapists as needed

? Organizing and tidying office

Requirements of the position:

? MOA certificate

? 1 years of experience working in office administration setting, preference for candidates with previous experience in a physiotherapy clinic or allied health clinic

? Excellent communication skills both written and verbal of the English language

? Strong proficiency with computers, including Microsoft Office, EMR

? Ability to quickly learn new software and technology

? MUST be able to multi-task in a busy environment while ensuring customer service

Availability

? Approx. 35 hours per week

Start date

? As soon as possible

Job Type: Full-time

Pay: $22.00-$24.00 per hour

Benefits:

Dental care Extended health care
Licence/Certification:

MOA Certificate (preferred)
Location:

Vancouver, BC V6K 2G8 (preferred)
Work Location: In person