We are seeking a dedicated and detail-oriented Medical Office Assistant to join our medical team. The ideal candidate will play a crucial role in supporting Market Mall Dermatology's Medical Clinic by enhancing patient care through efficient administrative and clinical assistance. This position requires strong communication skills, proficiency in medical terminology, and familiarity with Med Access EMR.
Duties
Maintain accurate and up-to-date patient records
Perform medical collection duties, including insurance verification and processing payments.
Schedule appointments and manage the front desk operations, including answering multi-line phone systems with excellent phone etiquette.
Document patient interactions, care plans, and treatment protocols accurately using Med Access.
Conduct intake assessments and review documentation for completeness and accuracy.
Provide exceptional patient service by addressing inquiries and concerns in a professional manner.
Manage medical records filing and ensure confidentiality of sensitive information.
Collaborate with healthcare team members to ensure seamless patient flow within the clinic.
Experience
Candidates should possess the following qualifications:
Previous experience in a medical office or clinic setting is mandatory. Experience in a Dermatology clinic is a preferred.
Familiarity with Med Access EMR
The candidate should have full time availability.
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Work Location: In person
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