Job Description

Are you an experienced Events Management professional ready to make a lasting impact in promoting Ontario as a premier destination for international investment? We are seeking a talented individual with a strategic mindset, creativity, and a proven ability to organize captivating high-profile events, engaging presentations, and impactful meetings. Whether it\'s a physical gathering or a virtual experience, your skills will contribute to positioning Ontario as a top choice for global investments.

This exceptional opportunity requires an in-office presence five days a week, allowing you to showcase your expertise in onsite coordination of logistics and client service. If you\'re passionate about events, marketing, and making a difference, we invite you to apply.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario\'s Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

• Consult with event participants and stakeholders to assess needs and priorities
• Offer comprehensive event planning and management services including the coordination of logistics, resource allocation, knowledge of facilities, equipment, technology support, presentation materials, catering, and client relations
• Provide strategic expert advice on event preparation and operational policies
• Consider the integration of services for single and multiple concurrent high-profile events
• Manage events involving VIP visitors/attendees, including elected government officials, international diplomats, and prominent business executives
• Provide comprehensive audio-visual (AV) services for in-person, virtual, and hybrid events
• Delegate responsibilities and oversee Client Services Representatives (CSRs), while also coordinating and overseeing on-site activities performed by contracted vendors
• Analyze event plans to calculate vendor and client invoices
• Plan and coordinate marketing activities to showcase Ontario as an attractive investment destination to international investors.
• Research and develop Ontario Investment Trade Centre (OITC) operational policies, procedures, and other written materials
• Research industry best practices in client service and presentation technology to maintain the quality and competitiveness of OITC client service and facilities, as a showroom to market Ontario

How do I qualify?

Event Management, Marketing, and Promotion Skills

You have:

• Exceptional client relationship management skills to cultivate strong partnerships, understand client needs, and deliver innovative solutions as the liaison with the client
• Knowledge of the principles and practices of marketing, promotion, and event management, to plan and organize special events, presentations, and meetings in person or virtually
• The ability to install, dismantle, and troubleshoot a variety of equipment
• Expertise in AV equipment, including remote controllers, lighting, video conferencing, screens, speakers, and network connectivity, for installation, technical support, and troubleshooting of virtual/hybrid events

Interpersonal and Communication Skills

You have:

• Knowledge of international business practices, cultural nuances, and communication etiquette to effectively engage with clients from diverse backgrounds
• A proven ability to thrive in high-pressure, fast-paced service environments while consistently delivering top-notch service to international clients
• High-level communication skills to effectively market the Centre\'s services to diverse stakeholders, understanding their specific requirements for upcoming in-person, virtual, or hybrid events and recommending applicable OITC services

Administrative Knowledge

You have:

• Knowledge of organizational procurement policies, vendor contract management, and Requests for Proposals (RFP),
• An ability to apply organizational policies, directives, and guidelines to research and develop OITC operational policies, procedures, and other written materials
• Financial administration skills to maintain accounts, administer fees for service, detail review of event plans and vendor invoices to determine the amounts to be charged back to clients and stakeholders
• Knowledge of project management processes to undertake projects, develop project plans and schedules, monitor progress, and produce reports

Political Acuity, Leadership, and Relationship Management

You can:

• Demonstrate political acuity, leadership, and strong relationship management skills to foster collaboration with clients, staff, vendors, and stakeholders
• Provide valuable recommendations on OITC client programs and services, while effectively prioritizing and resolving any client service issues that may arise

Additional Information:

Address:

• 1 English Permanent, 250 Yonge St, Toronto, Toronto Region

Compensation Group:
Ontario Public Service Employees Union




Understanding the job ad - definitions Schedule:
6



Category:
Communications; Marketing and Creative Services



Posted on:
Saturday, December 2, 2023

Note:

• E-EM-208570/23(2)