Job Description

Company Description

Founded in 1936 in Montreal, Canada, AIM is a private company with multiple sites located in Canada, the United States, Mexico, Europe and Asia. Recognized as a world leader in metal recycling and solder manufacturing for a broad range of industries, we focus on creating high-quality products, setting AIM apart. Our continually expanding company offers many exciting career opportunities, a stimulating work environment, competitive salaries and an excellent employee benefits program.

• Container tracking via closing/updating runs with correct containers
• Including maintenance of feedback log for driver supervisors on their drivers' container tracking and mobile application use
• Improve service level to external & internal customers by monitoring the dispatch email inbox
• Proactively communicate with external & internal customers and resolve issues as they arise or escalate to the appropriate individual when necessary
• Investigate, verify, and resolve any discrepancies between sales/purchase orders and/or the shipping documents including, but not limited to, PODs, BOL and carrier confirmations.
• Coordinate high volumes of documentation within tight timelines, review open shipping documents and ensure timely processing of closing transactions
• Track the flow of shipments
• Administrative tasks as assigned.

• Ability to work independently
• 2 to 3 years experience in transportation or customer service roll would be preferred
• Strong professionalism and customer service skills
• Experience with multi-tasking
• Good attention to detail is a must
• Strong experience with Excel

• Permanent, full-time position
• Group insurance after three months
• Group RRSP after six months