Job Description

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management, Mackenzie Investments and Investment Planning Counsel.

Under IGM Financial's unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Greater Toronto's Top Employers (2022) by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada - including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

As a member of our Digital Technology team at IGM Financial, you will be joining a dynamic and highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights. As a Director Digital Delivery you will work closely with business partners across the Investors Group and Mackenzie Investments strategic transformation portfolio. You will have an opportunity to partner up with business and technology stakeholders and external suppliers, contribute directly to the digital roadmap, work closely with our agile teams, and lead the successful execution of strategic initiatives delivering a differentiated experience and digital capabilities to IGM clients, advisors, and employees.

KEY ACCOUNTABILITIES

• Accountable to manage the business relationship from a Project / Solution-centric approach, partnering closely with Account Managers, and help steer the Development leads
• Supports overall planning and demand / partner management discussions with business leaders and technology partners, ensuring alignment and clarity of project-based intake, capacity, prioritization and progress.
• Be a technical advisor by ensuring well considered technology perspectives & expertise are integrated into business decision making processes - by ensuring early engagement and involvement of key technology partners (i.e. Architecture, Development, CoEs).
• Leverage business and technology acumen to translate complex technology concepts into business language; ensuring input and recommendations are addressing and answering business questions and requirements.
• Forge collaborative partnerships; negotiating and building alignment to ensure clear direction across business, technology and 3rd party partners during the execution of projects.
• Communicate project / solution vision, goals and priorities to project team members (e.g. Development, Systems Analysis, CoEs, PMs).

DELIVERY ACCOUNTABILITIES

• Responsible for ensuring Distribution technology projects deliver on defined business outcomes.
• Be actively engaged and involved in project-level business decisioning - understanding trade-offs and communicating decisions, priorities and relevant project information to technology and business partners
• Ensure stakeholder expectations are clear at the on-set of projects and be proactive in identifying and resolving disconnects through negotiation or governance mechanisms.
• Support the identification and on-boarding of the right skill-sets and capabilities from internal functional team leaders and external partners.
• Monitor projects (in partnership with PMO) and assist in identifying and addressing issues that could impact meeting timelines, budget and / or scope.
• Ensure operational, reputational & intellectual risks are understood by project teams.
• Ensure the oversight for resolution of escalated IT issues.
• Support the execution of change management activities (i.e., frequent communication about rationale for change, impacts of changes, actions to minimize disruption and achieve desired results)

The successful candidate will have the following experience:

• Financial Services Industry experience required
• Extensive experience with digital project delivery and program governance required
• Experience with Agile methodology required
• Scaled agile certification and experience desired, e.g. SAFe
• Salesforce platform experience desired
• University degree required
• Masters degree in Technology or Business desired

The successful candidate will demonstrate the following core competencies:

• Change Management: Ability to successfully articulate and guide the others through change, while maintaining focus, intensity and team cohesion.
• Versatility and Resilience: The successful candidate will be able to oversee multiple projects and excel in a complex and evolving portfolio. S/he will have a proven track record of setting and meeting aggressive goals and action plans, both as an individual and with a team.
• Development of Others: Ability to enable the personal and professional development of team members through effective leadership, empowerment, training, coaching, mentoring, motivation and supervision

Please visit our career page by clicking on the following link:

For internal applicants, please share with your current leader your intent to apply to the role. In the event that you are selected, please let your Talent Acquisition Partner know if you are in any other internal recruitment process.

We thank all applicants for their interest in Mackenzie Investments; however only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.