SEMCO Energy - Director - Digital SEI
WGL, a subsidiary of AltaGas, is looking for an experienced Director, Digital - Division Lead to lead its Utilities digital team at its SEMCO division, who will make a significant contributions to the future of the company through digital transformation. The Director, Digital - Division Lead role is a challenging and exciting leadership position with the opportunity to make a significant impact on WGL's strategic growth and is accountable for ensuring pragmatic and effective delivery of digital services to the SEMCO division, as well as to the broader Utilities team. The successful candidate will report to the VP, Digital - Utilities and will have a significant impact on how the division operates, driving digital transformation and business growth for SEMCO and WGL through innovation, operational excellence, and successful execution of a highly complex transformation roadmap, whilst positioning digital as an innovative business enabler. The goal is for this position to help create alignment and efficiencies between the SEMCO division and WGL, while delivering exceptional service to SEMCO stakeholders.
This role will have ongoing interaction with the SEMCO leadership team and is a key member of the Digital leadership team (DLT) at Utilities based in Port Huron, Michigan, with occasional travel required to Springfield, VA or Washington D.C.
Key Accountabilities
Working within a matrix structure, provides local leadership and oversight for the digital function at SEMCO, partnering with other members of the Utilities digital team to ensure pragmatic and effective demand, delivery and sustainment of all digital services incl. innovation, engineering, data science, business process mgmt. (BPM) and applications mgmt.
Supporting the VP, Utilities, provides counsel and guidance to SEMCO leaders on digital / information technology and its impact across the full range of business strategy, programs, products and services, and operations issues
Partners with SEMCO leaders to understand the strategic direction of the business, determine acceptable levels of service and risk for the organization, and develop and maintain digital roadmaps that enable this
Partners with the Security Team to ensure the pragmatic and effective management of digital risk and cybersecurity at all utilities
Partners with Utilities leaders to proactively implement practices that meet agreed-on policies and standards for digital risk and cybersecurity
Partners with other members of the team to build and maintain a digital organization capable of successfully executing the digital roadmaps
Partners with the digital office, SCM HR, finance and communications to ensure pragmatic and effective management of people, finances, vendors, procurement, resource capacity, performance, value, and communications
Employing a tailored risk-based and pragmatic approach, collaborates with SEMCO leaders, and other members of the DLT, to successfully execute the digital roadmaps in the form of programs, projects, and other ad hoc initiatives - ensures consistent delivery that is on schedule, on cost, within quality targets, and delivers on targeted outcomes
Drives and applies innovative and creative solutioning to business challenges
Direct / Indirect reports:
The Director, Digital Utilities - SEMCO, will have ~3 to 5 direct reports but maintains responsibility for managing all local Digital resources through indirect reporting relationships (this includes employees, contractors and service providers) who support the SEMCO division (~30 to 50 people).
Key skills and capabilities
Team player:
A collaborative, pragmatic, and resilient leader that fosters a strong teaming ethic
proven ability to operate and effectively navigate in a highly complex, globally matrixed environment with a high level of collaboration
Experience leveraging shared technology services and CoEs in a matrixed and geographically dispersed organization
Results-oriented: strong influencing, analytical problem solving and negotiation skills that fosters a culture of accountability
Customer obsessed: understands and focused on the "end-to-end" customer experience
Disruptive thinker: doesn't except the status quo, willing to challenge conventional and siloed thinking, drives change and offers differing viewpoints
Influential leader:
progressive management experience with ability to successfully (i) build and maintain high-performing teams; (ii) recruit, hire, develop and retain top talent; and (iii) develop leadership in others through coaching, mentoring, rewarding, and guiding employees
demonstrated success accessing and influencing c-Suite stakeholders with a track record of successful collaboration on business strategy and capital planning processes
Change agent: demonstrated leadership through ambiguity and change - ability to build highly effective working relationships with executives and key business partners to drive change agendas
Strategic thinker: understanding and translating business strategy through targeted outcomes and business capabilities through to data, digital applications, and digital infrastructure
Technologist: broad technology experience, including leveraging innovative technology, complex digital transformation, and systems integration expertise
Innovator: fosters and a culture of experimentation - willing to fail and learn fast
Curious lifelong learner
Qualifications, education, and experience
8 to 10+ years of IT leadership experience, incl. a mix of enterprise architecture, solution delivery, applications management, infrastructure and operations, software engineering, cybersecurity, and IT risk and controls
Professional IT certification in two or more related certifications such as: IT4IT, PMP, PRINCE2, MSP, TOGAF, ITIL, CISSP, CISA, CRISC, CISM
Utilities experience is highly desirable
For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.
For U.S. hires: U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.
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