Job Description

Drive Sportswear & Promotions is an Alberta owned and operated business that values building strong and lasting relationships with our clients. With expertise in building brands, we offer unique, quality promotional products, reliable service, and customer-focused marketing to help our clients achieve their business goals. Our team is like family, and we work tirelessly to provide our clients with carefully selected promotional items that meet their specific needs. We are seeking a Customer Service Fulfillment Specialist to join our team. In this role, you will be responsible for quality control of clients\' orders, shipping, receiving, and in-town product deliveries, with a focus on providing excellent customer service to our clients.
This role involves more than just dropping off orders on doorsteps - the successful candidate will also be responsible for engaging with customers during product deliveries and ensuring that our clients are satisfied with their purchases. The right candidate will also have the opportunity to be involved in social media content and brand representation, providing a chance to build and maintain relationships with our clients through a variety of channels. No prior experience is necessary, as Drive Sportswear will provide all necessary training. We are looking for someone who is committed to delivering excellent service to our clients and who shares our passion for building strong customer relationships. If you are a reliable, detail-oriented team player who is interested in joining a company that values its employees and clients alike, we encourage you to apply for this exciting opportunity as a Customer Service Fulfillment Specialist. Responsibilities:

• Ensuring accurate and proper decoration of goods being received from various suppliers
• Verifying packing slips to incoming products to ensure they are correct
• Facilitating accurate and timely flow of incoming and outgoing orders to our customers
• Maintaining a high degree of accuracy, efficiency and attention to detail
• Proper and safe packaging of materials for shipments
• Receive and put away products into their appropriate locations
• Perform other related duties as assigned
• Deliver local orders (Calgary and surrounding areas) while providing excellent customer service
• Building and maintaining customer relationships

What We Are Looking For:

• Punctuality, reliability, strong work ethic
• Strong attention to detail and order awareness
• Excellent customer service skills
• A great attitude and ability to work well in a team environment
• Excellent organization and time-management skills

Qualifications:

• No experience necessary, Drive Sportswear provides training
• Valid class 5 license and clean drivers abstract (required)
• Must be able to lift 25lbs

Job Types: Full-time, Part-time Salary: $17.00-$20.00 per hour Benefits:

• Casual dress
• Extended health care
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application question(s):

• Are you able to provide a clean drivers abstract?

Licence/Certification:

• Class 5 Licence (required)

Work Location: In person