Customer Service/parts Specialist
Burlington, ON, Canada
Job Description
Description
Parts Specialist/Customer Service
Brampton
Full-time on-site position- 8am-5pm
Salary Up to 65K
Company offers:
Competitive salary and performance-based incentives.
Comprehensive benefit package.
Professional development opportunities.
Collaborative and supportive work culture.
Opportunities for career growth and advancement
Job description and responsibilities:
- Receive and fill orders for parts, via phone, e-commerce, email, customer visit
- Source parts for both internal (service department) and external customers
- Utilize OEM and aftermarket parts catalogs to provide pricing and availability
- Fill customer orders from stock and place orders when requested items are out of stock.
- Communicate parts recommendations, lead times, and back-orders with customer.
- Ship, track and receive parts shipments - vendor inbound and customer outbound.
- Process sales and other transactions, invoicing based on customer\'s account standing
- Organize, monitor, and replenish branch parts inventory
- Proficient in relevant software - Microsoft Office mandatory
- Excellent communication skills
- Must be customer focused
- Must be able to work well under pressure
- Must have strong trouble shooting skills and attention to detail
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Job Detail
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Job IdJD2243750
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$65000 per year
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Employment StatusPermanent
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Job LocationBurlington, ON, Canada
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EducationNot mentioned