Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.




At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

Coordonnateur(trice) de l'entretien technique

Le Four Seasons Hotel Montreal est a la recherche d'une personne qui partage notre passion pour l'excellence et cherche a creer une experience memorable pour nos employes et nos invites. Nous recherchons une personne qui a une solide ethique de travail, un haut niveau d'integrite, un souci de qualite, une sensibilite culturelle et un sens du service client

A propos de Four Seasons Hotel Montreal

Situe au coeur du Golden Square Mile de Montreal, le Four Seasons Hotel Montreal offre bien plus qu'un simple sejour -- nous proposons une veritable experience de vie luxueuse. De la gastronomie de renommee mondiale au restaurant Marcus a la detente au spa Guerlain, classe cinq etoiles par Forbes, en passant par l'acces exclusif a Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d'elegance, d'hospitalite et de culture.

A propos du role :

Le(la) coordonnateur(trice) de l'entretien technique assure un soutien administratif et operationnel au departement de l'ingenierie, en veillant a la bonne coordination des activites de maintenance, des demandes des clients et des departements ainsi que des interactions avec les fournisseurs. Ce role implique la gestion des fonctions administratives, le maintien de dossiers precis et l'assistance aux procedures d'entretien preventif, de gestion des inventaires et d'intervention en cas d'urgence, conformement aux normes Four Seasons.

Ce que vous ferez :

Capacite a superviser tous les aspects de l'administration generale du bureau selon les normes Four Seasons Suivre et completer tous les dossiers et procedures lies a la paie Assister les clients et les departements en recevant les demandes de maintenance et en les communiquant rapidement aux ingenieurs de service, tout en tenant un registre detaille de toutes les demandes liees aux clients concernant l'entretien des chambres, des equipements ou des aires publiques Creer et modifier des documents tels que des factures, rapports, memos et rapports financiers a l'aide de logiciels de traitement de texte, de tableurs et d'autres programmes de bases de donnees Coordonner l'entretien de l'ensemble des installations physiques et des equipements connexes Repondre aux appels des fournisseurs et entrepreneurs concernant l'entretien des chambres, des equipements ou des aires publiques dans un delai approprie Coordonner le nettoyage de toutes les stations du service d'ingenierie, des trappes a graisse, des obstructions de plomberie et maintenir un departement et un hotel bien organises Gerer les calendriers du directeur de l'ingenierie pour les rendez-vous avec les entrepreneurs et les fournisseurs Assister le directeur de l'ingenierie dans la gestion du systeme de bons de commande Repondre a toutes les situations d'urgence telles que les incendies, les pannes de courant, etc. Accomplir toute autre tache ou projet connexe au besoin

Ce que vous contribuez :

Doit posseder un minimum de deux ans d'experience dans un poste comportant des responsabilites similaires Maitrise du francais a l'oral, a l'ecrit et a la lecture La connaissance de l'anglais est requise, car la personne dans ce role interagira regulierement avec une clientele principalement anglophone Grande initiative, motivation et capacite d'endurance Connaissance du fonctionnement de l'equipement informatique et maitrise de la suite Microsoft Connaissances techniques generales en entretien des batiments Connaissance des principes et pratiques de base en gestion et organisation de bureau Bonnes competences organisationnelles et capacite a travailler de maniere autonome Capacite a bien fonctionner sous pression, a etablir des priorites et a s'adapter a des conditions changeantes Ethique de travail elevee et sens des responsabilites dans le cadre du role occupe au sein de notre equipe

Ce que nous offrons :

Couverture maladie complementaire (dentaire, vision, assurance vie, medicaments, etc.) Rabais au restaurant MARCUS et au spa Journees de reconnaissance (employe du mois, anniversaires, annees de service, etc.) Repas offerts sur place (Cafe 1440) Regime de retraite avec contribution de l'employeur Conges payes incluant 2 jours feries flottants par an Programme de formation et de developpement Programme de voyage pour employes incluant des nuitees gratuites dans d'autres etablissements Four Seasons (selon anciennete et disponibilite) Et plus encore !

La liste des taches ci-dessus n'est pas exhaustive et peut evoluer selon les besoins de l'hotel et les situations operationnelles.

Notre organisation est un employeur engage en matiere d'equite et de diversite. Le masculin est

utilise

uniquement pour alleger le

texte.

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Coordinator of engineering

Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

About Four Seasons Hotel Montreal:

Located in the heart of Montreal's Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay -- we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.

About the role:

The Engineering Coordinator provides administrative and operational support to the Engineering department, ensuring the smooth coordination of maintenance activities, guest and departmental requests, and vendor interactions. This role involves managing office functions, maintaining accurate records, and assisting with preventative maintenance, inventory, and emergency response procedures to uphold Four Seasons standards.

What you will do:

Ability to oversee the aspects of all general office administration according to Four Seasons standards Follow and complete all payroll records and procedures. Assist guests and departments by receiving maintenance requests and promptly communicating them to the Engineers on duty, while keeping a detailed log of all guest-related calls concerning the maintenance of rooms, equipment, or public areas. Create and modify documents such as invoices, reports, memos, and financial reports using word processing, spreadsheets, and other database programs. Coordinate the maintenance of the physical plant and associated equipment. Respond to contractor and service calls regarding maintenance of rooms and equipment in rooms or public area in a timely manner Coordinate cleaning of all stations in Engineering, grease traps, plumbing stoppages and maintain an organized department and hotel. Handle the calendars for the Director of Engineering for appointments with contractors and vendors Assist Director of Engineering with purchase order system Respond to all emergency conditions such as fires, power failures, etc. Assist all other related tasks and projects

What you bring:

Must possess two years of prior experience in a position of similar responsibility. Reading, writing and oral proficiency in French Knowledge of English is required, as the person in this role will regularly interact with a primarily English-speaking clientele. High degree of initiative, motivation, and endurance. Requires knowledge of the ability to operate computer equipment, familiar with Microsoft 365. Requires a working technical knowledge of general building maintenance. Knowledge of principal and practices of basic office management and organization. Good organizational skills, with the ability to work independently. Ability to function well under pressure, set priorities, and adjust to changing conditions. High work ethic, with a sense of responsibility for the role filled within our team.

What we offer:

Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.). Discounts at MARCUS Restaurant and the Guerlain Spa. Employee recognition programs (Employee of the Month, anniversary celebrations, etc.). Complimentary meals per shift at Cafe 1440. Employer-contributed retirement plan. Paid vacation plus two additional floating holidays per year. Strong training and development programs. Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability). And more!

The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational

demands.

Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.