Job Description

The Coordinator, Alumni, Community and Player Relations is responsible for implementing marketing and community efforts to strengthen the Ottawa Senators brand through NHL league-wide platforms, community outreach, fan engagement programs, player/alumni engagement and more Responsibilities

• Support and grow Alumni and Player engagement and programs to support community initiatives and programs
• Assist in the creation and implementation of impactful community programs that drive revenue and engagement such as Sens In School; Read to Succeed; Future Sens; First Shift; and more.
• Support and implement team and league-wide social responsibility programs including Hockey Fights Cancer, Hockey Talks, Black History Month, and Pride Night, among others.
• Collaborate across departments to identify and develop new fans/groups as part of our overall fan segmentation efforts and create a strategy around our fan development.
• Implement monthly programs for the Senators in support of the overall social impact strategy and designated non-profit beneficiary.
• Actively seek opportunities to improve our teams\' impact on the community and build connections with community partners who align with our brand and fan base building strategy.
• Support the Ticket Sales, Group Sales, Premium Seating, Corporate Partnerships teams in promoting various revenue generating programs.
• Collaborate with Communications, Game Entertainment, and the Digital teams on amplification of Alumni, player and fan development initiatives to build exposure and affinity.
• Build content and create opportunities to promote initiatives through social media, email, web, print and other channels.
• Assist Senior Director, Alumni, Community and Player relations with Senators Alumni Association and amplification of player initiatives in the community.
• Manage and track program databases and deliverables to measure program effectiveness.
• Be available to work all Ottawa Senators home games.
• Represent the Ottawa Senators Hockey Club and Canadian Tire Centre in a positive and professional manner to fans and the community
• Other duties as required

• 3 to 5 years\' previous event planning and coordination experience is ideal
• Have access to a vehicle
• Sense of humour is required
• Intimate knowledge and understanding of hockey and ice sports is essential
• Knowledge of event coordination and event planning
• Knowledge of, and experience with, minor hockey associations
• Excellent problem solving and organizational skills
• Able to work under pressure and meet tight deadlines
• Must be available to work weekends, nights and holidays
• Proficient spreadsheet, word processing, and database management skills
• College or university graduate
• Excellent customer service skills
• Proficient oral and written communication skills
• Excellent supervisory skills
• Bilingualism (English & French) an asset
• Team player
• Must be able to provide a clear police records check for service with the vulnerable sector