Job Description

Community Co-op Manager - Community Land TrustVancouver, BCWho we are: The Inception Real Estate Recruitment is an independent recruitment consultancy specialising in the real estate sector, based in Vancouver, BC. We are dedicated to providing a knowledge-based approach to sourcing elite professionals at all levels for the most well-respected employers.We cover all asset classes across the many disciplines in the real estate sector, offering a tailored and consultative recruitment service.Who we are recruiting for: Community Land Trust Group of Societies (CLT) is a non-profit, social purpose real estate developer whose purpose is to create, preserve and steward permanently affordable homes in diverse and mixed-income communities. We are owned by the Co-operative Housing Federation of BC (CHF BC) and are responsible to grow the stock of permanently affordable homes so that low and middle income residents - including those who are marginalized and at-risk - can secure and sustain their homes, enrich our communities, & continue to build the collective social wealth.Responsibilities: The Co-op Manager is responsible for the day-to-day management and maintenance coordination of the housing co-operative. They are the first on-site point of contact and respond diligently and expeditiously to all inquiries, concerns or emergencies that occur during regular business hours. They are also responsible for carrying out policies and procedures determined by the Board of Directors and as directed by the co-op representative(s).

• Effectively and accurately communicate information between the co-op Board of Directors and the appropriate CLT team

• Responding to member/resident inquiries and complaints with the goal of resolving matters in a timely manner

• Maintaining records and preparing correspondence and notices

• Ensuring effective arrears management, including but not limited to the collection of housing charges

• Processing member payments, including electronic payments and cheque deposits

• Facilitating the month-end process by accurately recording and processing transactions and submitting to the accounting team

• Preparing and presenting monthly management and maintenance reports to the co-op's Board of Director

• Assisting the Board by addressing inquiries or concerns that pertain to co-op rules, procedures, operatingagreements, budgets, and any other documents

• Preparing annual corporate filing and reporting to the municipality

• Advertising vacant units and filling the vacancies

• Maintain AP/AR

• Undertaking credit checks, completing income verifications and administering petty cash fund

• Attending the Annual General Meeting (AGM) of the co-operative, board meetings, and other evening meetings or events as necessary

• Overseeing and supervising the Co-op Administrative Assistant

• Receiving and coordinating building maintenance work orders for member/resident units

• Processing work orders for unit inspections

• Coordinating access to units between members/residents and the CLT's building management team

• If necessary or in the absence of other staff, assist with emergency maintenance co-ordination during regular working hours.

Experience/skills:

• Degree or diploma in Business Administration, Real Estate Management, or Property Management or equivalent experience in a related field

• Experienced computer user, with an emphasis on MS Word, MS Excel, MS Outlook and Windows
• Excellent interpersonal skills, including judgement, tact, integrity and patience

• Demonstrated ability to communicate effectively with spoken and written English with the goal of achieving results and resolving conflict

• Strong time management and organization skills

• Effective problem solving and critical thinking skills

• Reliability, accuracy and attention to details

• Ability to maintain confidentiality and a professional business demeanour

• Experience working with multi-unit residential buildings is considered an asset; includes a strong focus on effective communication with residents and contracted maintenance personnel
• Demonstrated knowledge of co-operative governance is considered an asset

N.B. Access to a vehicle is required.Compensation offered:

• Base salary

• Extended health & dental benefits

• RRSP matching

• 3 weeks' vacation plus personal days

• Tuition reimbursement.

Contact: Jamie Wright, PrincipalPlease visit our website at www.theinception.ca to find out more about The Inception Real Estate Recruitment.We thank all applicants for their submissions, however, only those persons selected for an interview will be contacted.Job Types: Full-time, PermanentBenefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• Monday to Friday