Job Description

We believe small businesses are at the heart of our communities, and championing them is worth fighting for. We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without.

Wavers are a special breed. We could write a novel on our award-winning culture and what makes us, us. However, we’d rather just show you. Take 1 minute and 48 seconds out of your day to get a quick glimpse on why you should join us.

About the People & Culture team:

Responsive and adaptive folks who are passionate about fostering Wave’s inclusive and award-winning culture, the People & Culture (P&C) team are true company ambassadors that understand our partners can’t do their jobs if we don’t do ours. Creative problem solvers, with a passion for excellence, we are able to pivot on a dime multiple times a day to meet the needs of our partners. We challenge each other’s thinking and are continuously looking to solve problems collaboratively, while always prioritizing the Employee experience.


To us, “that’s how everyone else does it” just isn’t good enough; we are always looking for ways to do better. For that reason - and many others - we were just named Team of the Year by the Canadian HR Awards, as well as Best in Class for Diversity and Inclusion. Built with the entire Employee journey in mind, Wave's P&C team covers HR, Talent Acquisition, Organizational Effectiveness, IT, Employee Experience & Facilities.

About the Communications Manager (P&C) Role:

Working at Wave is special. We do a lot of incredible things for our Wavers. We’re so busy doing these things that at times we forget to tell the story of the impact of all our people & culture related initiatives. We have created the new role of Communications Manager to fix that. This role will ensure that both current & prospective Wavers deeply understand what life at Wave is all about.

Reporting to the VP, Organizational Effectiveness, you will be both the strategic driver and tactical executor around internal & external employee communications. You’ll work closely with the entire P&C team, liaise with marketing, and have a good understanding of employees across all of Wave.

Looking to join this team? You’ll work with top notch Wavers such as:

Josh Siegal: At Wave, Josh leads all things around Talent Acquisition, Learning & Development, and driving Purpose, Mission & Values. Josh can regularly be seen around the Wave office with his 6 pound puppy partner-in-crime, Psylocke. When he’s not effectively organizing at Wave, Josh is training non-stop as one of ten participants in the 2023 Fight to End Cancer.

Victoria Stewart: Sr. Employee Experience Manager and EA Extraordinaire. Seriously, there’s nothing Vic can’t do. She’s also an awesome dog mom to the incredibly adorable Alistair (Wave’s Chief Barketing Officer) and is a self-proclaimed cardio bunny.

Here's How You'll Make an Impact

• Write & support the creation of new blog articles, social posts, emails & Slack messages, Confluence pages, and any other platform we think has impact with thoughtful, delightful copy that shows empathy for our employees and supports our employment brand
• Manage Wave’s LinkedIn & Glassdoor accounts from strategy through to execution
• Lead the creation and editing of video content to support both internal & external communication strategies. At a minimum this will include monthly videos for our Townhalls, and may ramp up to include additional content for other channels/purposes
• Support P&C leadership (& broader Wave senior leadership team) in shaping organizational communications

Here's What We Need From You

• Excellent writing and editing skills (and a portfolio or writing examples to share with your application is a must)
• The ability to work on a wide range of tactical and creative projects and adapt to shifting priorities - we’re talking everything from LinkedIn posts to editing videos for our monthly Townhalls
• Experience measuring/reporting on content performance
• The tendency to be a self-starter who values learning on the job, and a preference for being on a small team where you’ll wear many hats

At Wave, you’re treated like the incredible human being you are.

We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.
We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.
We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!

We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions.

Our culture is reflected in a stellar Glassdoor rating. We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.

Are you ready to be a Waver? Join us!