Job Description

Schedule
8:30am to 4:30pm


Education Level
Bachelor\'s degree in Communications, Marketing or related field


Career Level
Experienced













Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement. Communications Coordinator JD 0820 Unit/Project Description: Located within the Faculty of Health Sciences, the department of Health Research Methods, Evidence and Impact was established in 1967 as Canada\xe2\x80\x99s first Department of Clinical Epidemiology and Biostatistics. The department has achieved its international reputation by conducting quality clinical research through rigorous, scientifically valid research methods and application, in addition to its strong educational programs which have grown to include graduate programs in health research methodology, public health, and eHealth, graduate diploma programs in Clinical Epidemiology and Community and Public Health and the Public Health and Preventative Medicine Residency Program. The Department of Health Research Methods, Evidence, and Impact (HEI) is currently welcoming applications for a full-time Communications Coordinator to join our team! This is an excellent opportunity for an experienced communications professional to join us in an essential support role for the department. Reporting to the Department Chair, the Communications Coordinator will have exposure to providing a full range of communications support to staff, faculty and managers within the Department. Job Summary: Responsible for developing, implementing, and evaluating a strategic communication plan which includes marketing initiatives and incorporating new infrastructure to support the communication activities and enhance the overall profile of a department. Purpose and Key Functions:

• Develop, coordinate and implement a work plan for the communication and promotion of the department.
• Develop the infrastructure to support the communications strategy on an ongoing basis.
• Develop recruitment, communication, and strategic plans and objectives.
• Conduct ongoing market research which includes administering surveys and planning, coordinating, and facilitating focus groups.
• Provide recommendations on the future development of communication strategy, structure, function, and activity.
• Complete annual needs assessments and write business plans which include the development of communication and strategy plans and objectives.
• Compile and disseminate ad hoc reports and products to broad audiences and stakeholders.
• Write and design communications, marketing, and dissemination tools for diverse audiences in print and electronic formats.
• Liaise with internal contacts, external partners, community organizations and other stakeholders.
• Evaluate websites and make necessary changes regarding graphic layout, content, usability and relevance.
• Photograph and record various events and collect signed consent forms for release.
• Develop and maintain a graphics and video inventory.
• Represent the department at various events including, but not limited to, information sessions and fairs.
• Conduct database, literature, and web searches to locate documents and articles that can be used for reference in marketing tools.
• Update and maintain information in databases.
• Source vendors and obtain pricing information.
• Attend and participate in a variety of meetings.
• Remain current with frequent developments in social media platforms and trends in the communication field.
• Draft press releases for review by relevant stakeholders prior to their release.
• Proofread and edit various publications authored by other staff members.
• Plan the production and graphic design layouts of departmental publications and communications tools.
• Deal with a wide variety of individuals inside and outside the organization, including responding to national and international inquiries received by the department.
• Coordinate media inquiries and connect media with relevant persons in the department.
• Stay abreast of new technologies and developments in the field to ensure the communication plan is current and relevant.
• Develop and maintain social media platforms.
• Develop strong working relationship with key contacts, both clinical and non-clinical for purpose of promoting activities and programs of the clinics as well as of the department.
• Coordinate with clinic leadership to roll out patient engagement strategies.
• Work with clinics to disseminate information to patients.
• Identify opportunities for communication and leverage and optimize these opportunities using existing tools.

Supervision:

• No formal supervision of others is required.

Requirements:

• Bachelor\'s degree in Communications, Marketing, or related field.
• Requires 3 years of relevant experience.

Assets:

• Previous experience working in a University environment

Additional Information: This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment. The successful candidate will have/demonstrate the following:

• Previous experience writing for web, digital, social media, print/news media
• Previous experience using social media platforms, web-based technology and web-analytics
• Computer proficient with Microsoft Office, Canva, e-learn platforms, web platforms, Adobe suite, Photoshop, social media platforms, Wordpress and Content Management Software
• Previous experience providing communications support to project and event planning including development, implementation and evaluation of proactive, integrated marketing and communications campaigns, social media, website and analytics management and content production across digital, print, graphic media and video channels
• Previous experience assisting with alumni engagement
• Self-starter, results-oriented with proven success at prioritizing and managing multiple tasks and meeting tight deadlines
• Excellent problem solving, interpersonal, organizational and planning skills
• A high degree of professionalism, integrity and ability to handle confidential information
• Excellent written and verbal communication skills
• Experience providing communications support to and liaising with faculty members and senior administrators, including supporting in-person and virtual meetings
• Experience using platforms such as Google docs, WebEx, Zoom and MS Teams
• Knowledge of AODA requirements and web accessibility issues and solutions.

How To Apply






To apply for this job, please submit your application online.




Employment Equity Statement






McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the \xe2\x80\x9cDish With One Spoon\xe2\x80\x9d wampum agreement. The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity. The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, M\xc3\xa9tis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+. As part of McMaster\xe2\x80\x99s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information. Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.




Hybrid Work Language






To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.