Job Description

GFL Environmental is looking for a Collections Specialist to join our team out of our Charlottetown office! The Collections Specialist will work with a team responsible for the collection of outstanding customer account balances, account reconciliations and credit approval. This position is accountable for improving DSO and minimizing bad debt losses, in accordance with the GFL Credit Policy.
Key Responsibilities:
Ensure timely collection of outstanding receivables to meet collection objectives
Contact customers regarding overdue accounts, determine and resolve reasons for non-payment
Regular review and reconciliation of customer accounts to allow for an accurate account status
Monitor customer accounts for non-payment, late payment and other irregularities
Research and resolve payment discrepancies, providing backup to customers when required
Process credit card payments
Analyze customer payment patterns and develop strategies to improve cash flow
Use tracing techniques to locate customers
Issue credit hold notifications
Update management on overdue accounts
Make recommendations for 3rd party collections and bad debt write offs
Comply with all company policies, procedures and directives from management
Able to adapt to change and learn new processes as the business evolves/develops
Perform other duties and responsibilities as required
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Knowledge, Skills, Abilities and Competencies:
2 \xe2\x80\x93 3 years of related experience and/or training in Accounts Receivable/Collections
Strong attention to detail and a high level of accuracy
Team player with positive attitude who takes initiative and has a strong work ethic
Ability to work well under pressure, multi-task and meet set deadlines
Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner
Effective time management and organizational skills
Ability to work efficiently and independently
Strong analytical and problem-solving skills
Computer literacy, including effective working skills in Microsoft Excel, Word, and Outlook
TRUX Route Management as well as Great Plains system experience are considered an asset
Experience in the waste industry is considered an asset
Post-secondary education preferred
#GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. Job Type: Full-time