Job Description

Do you have a strong sense of ownership and attention to detail? You might be right for our Collections Specialist position. Robert Half is hiring candidates looking to build their careers as finance professionals for an open position in a growing team in the Food & Food Processing industry. This long-term contract / temporary Collections Specialist position is available in the Cambridge, Ontario area.

How you will make an impact

- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries

- Guarantee payments are processed

- Administer all billing and reporting activities in response to deadlines

- Oversee and update customer files to ensure data consistency

- Control inbound and outbound collections calls and correspondence

- Abide by all rules and regulations established by the Federal Fair Credit Reporting Act

- Ensure bankruptcy filings are processed in the correct manner when received

- Log all customer payments to the correct reports

- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment

Requirements

- Earlier experience working with various types of accounting software desired

- AA or BS/BA in Accounting preferred

- Experience with Aging Reports

- Strong familiarity with Collection Processes

- Commercial collections experience required

- Billing Collection experience

- Adeptness in account reconciliation

- Aging Accounts experience

- Ability to analyze and make decisions on customer accounts

- 2-3 years of prior high volume collections experience

- Ability to communicate verbally and in writing effectively throughout all levels of the company

Robert Half