Job Description

Concord, ON Highlight Motor Group is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization. Highlight Motor Group offers an exciting, fast-paced environment that has ideal positions for someone who is looking for a REAL career move. To work for Highlight Motor Group, you must have great people skills, communicate well, have a team-oriented personality, and have the desire to set and achieve goals. As our company is consistently expanding, we are looking for those candidates who are highly motivated and driven by the opportunity for financial reward and career advancement in a family-like working environment. : We are looking for a highly motivated and knowledgeable\xe2\x80\xafClaims Specialist\xe2\x80\xafwho will be responsible for handling freight and equipment claims and ensure prompt and thorough resolutions. Responsibilities:

• Responsible for investigating and resolving customers\xe2\x80\x99 freight issues, which may include claims for damaged or lost freight.
• Gather information, conduct interviews and statements, review and analyze reports and related bills.
• Request documentation and information needed from carriers to resolve claims or letters of denial.
• Track communications and follow-up with transportation providers during the claims process.
• Complete freight claim paperwork with transportation provider\xe2\x80\x94both paper or electronic.
• Process checks and ensure all parties are paid in a timely manner when a claim is resolved,
• Identify and communicate reoccurring operations errors to management.
• Educate and update the drives of claims procedures to minimize claim complaints.
• Negotiate settlements with carriers on behalf of the client by mutual communication and agreement.
• Produce claims reports as requested.
• Assist department and front office with miscellaneous duties.

Requirements:

• Minimum one year of freight claims experience
• Excellent written and verbal communication skills
• Solid interpersonal and customer service skills
• Effective conflict resolution and negotiating skills.
• High level of computer proficiency- Microsoft Office applications
• Excellent administrative and time management skills
• Ability to multitask in a fast paced, performance driven environment.
• Strong attention to detail and superior organizational skills
• Demonstrate a positive attitude and desire to succeed.
• Strong team player

We offer competitive wages and a great benefits package. By applying to this position, you are confirming you possess either a Canadian citizenship, permanent resident status, or work permit. Please note that only the candidates selected for the interview will be contacted. Job Types: Full-time, Permanent Benefits:

• Dental care
• On-site parking
• Vision care

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Ability to commute/relocate:

• Concord, ON L4K 1N8: reliably commute or plan to relocate before starting work (required)

Work Location: In person