Job Description

Caregiver Manager - Halifax & Live-In Care

================================================

Make a Real Difference, Every Day! Empower Our Earth Angels to Deliver Exceptional Care!

Are you a compassionate and dedicated leader with a proven ability to support and develop care teams? Do you thrive on fostering a positive work environment while ensuring the highest standards of client care?


At

Earth Angels Home Care

, we've been helping seniors and others in Nova Scotia thrive in the comfort and familiarity of their own homes for over 20 years. We're incredibly passionate about providing skilled, compassionate, ethical, and confidential care--and it's our wonderful Angels who make that possible.


We are currently seeking an

outgoing, motivated, and dedicated Caregiver Manager

to join our

Halifax office

and oversee our

Live-In Care Program

across Nova Scotia. If you're ready to be the central point of contact for our caregivers, collaborate effectively with office staff, and contribute to achieving exceptional client care and growth goals, we'd love to hear from you.

About Earth Angels Home Care

--------------------------------


Earth Angels Home Care is a leading home care agency dedicated to helping older adults continue to live safely and independently at home. We provide personalized home care services, including hourly and

Live-In Care

, to fit each family's unique needs.

Position Overview

---------------------


As the

Caregiver Manager for Halifax & Live-In Care Programs

, you'll play a dynamic and hands-on leadership role supporting our caregiving teams.


Your

day-to-day

involves

collaborating closely with office staff

to schedule and recruit caregivers while also spending meaningful time

coaching and supporting caregivers in the field

to improve their skills, confidence, and performance.


You'll be part of a collaborative and creative environment that encourages

brainstorming solutions, teamwork, and innovative problem-solving

to overcome complex staffing and care challenges.


This is a fast-paced, people-focused role that blends operational coordination with mentorship and development--ensuring every caregiver feels supported and every client receives exceptional care.


You will report directly to the

Branch Manager, Halifax

, and work in partnership with the

Regional Director, Nova Scotia

, and

the Executive Assistant

to ensure exceptional service delivery and operational success.

Key Responsibilities

------------------------


###

Caregiver Engagement & Development

Serve as the

primary point of contact

for caregivers (hourly and Live-In Care), promptly addressing questions and resolving concerns. Build strong, ongoing relationships with caregivers to ensure job satisfaction and alignment with company values. Engage new caregivers before orientation, ensuring they understand expectations and required documents. Conduct weekly orientation sessions and

Live-In Care

onboarding sessions. Deliver ongoing training and support through individualized sessions, skills labs, and

Live-In Care-specific

refreshers. Provide regular performance feedback, including 3-month reviews and wage progression discussions. Conduct evaluations for both Halifax and

Live-In Care

caregivers.
###

Care Team Collaboration & Oversight

Partner with the

Client Care Manager (Halifax)

and

Live-In Care Client Services Manager

to ensure alignment between client needs and caregiver assignments. Support caregiver scheduling and ensure

care plan adherence and compliance with Live-In Care SOPs

. Accompany caregivers to initial client introductions when possible. Follow up with caregivers after first shifts, new assignments, and

Live-In Care

placements. Monitor caregiver utilization, retention, and satisfaction metrics. Work with caregivers to uphold Standard Operating Procedures (SOPs) and ensure compliance with all provincial and internal policies. Participate in the

emergency on-call rotation

with office staff.
###

Recruitment & Onboarding

Oversee sourcing, attracting, and onboarding of new caregivers, particularly those suited for

Live-In Care

and Halifax hourly care. Develop and implement recruitment strategies to attract high-quality candidates across Nova Scotia. Manage job postings, community outreach, and recruitment events. Review applications, conduct screenings, and manage interviews. Complete all reference and background checks in compliance with company policy. Ensure all pre-employment documentation and onboarding steps are completed efficiently. Provide weekly staffing and recruitment updates to the

Branch Manager

and

Regional Director

. Forecast caregiver needs based on business growth and client demand.

Qualifications

------------------

Bachelor's degree

in healthcare administration, business management, human resources or related field (required).

Minimum 5 years

of leadership experience in healthcare. Experience managing both hourly and

Live-In Care

teams strongly preferred. Strong knowledge of home care regulations and provincial standards. Excellent communication, interpersonal, and leadership skills. Proven conflict resolution and team-building abilities. Strong analytical and problem-solving skills. Proficiency with healthcare management systems (

WellSky

experience preferred).

Preferred background in Human Resources or Healthcare Management

with an emphasis on recruitment, staff development, or operational leadership.

Benefits

------------


Health, dental, and vision coverage. Extended health care and wellness program. Life and disability insurance. Paid vacation and professional development support.

Job Details

---------------

Job Type:

Full-Time

Schedule:

Monday-Friday, with weekends as needed (including participation in emergency on-call rotation).

Location:

In person,

Halifax, Nova Scotia

(with periodic travel to

Live-In Care

client sites across NS).

Education:

Bachelor's Degree (required)

Experience:

Minimum 5 years in healthcare leadership (required)
Please note that the duties and responsibilities outlined above may be subject to change based on the evolving needs of Earth Angels Home Care and its clients. The Employer reserves the right to modify or add to these responsibilities at its discretion.


This job description forms an integral part of your employment contract and outlines the key responsibilities and duties expected of you in your role as

Caregiver Manager - Halifax & Live-In Care

.