The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.
Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.
For more information about the City of Waterloo's
Strategic Plan, Vision, Values and Guiding Principles,
please click here:
City of Waterloo 2023-2026 Strategic Plan
.
What we offer:
Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
Dedication to the organization's commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
Certification as a Living Wage Champion;
Defined Benefit Pension Plan (OMERS) eligibility for all employees;
Opportunities to get involved and give back to the community;
Employee-wide events, activities, site visits, BBQs, etc.;
Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and,
So much more!
What you will do:
The City of Waterloo is committed to offering summer camp programs to children and youth of all abilities. Successful candidates will provide safe and high-quality camp activities for groups of up to 40 campers aged 4-14. Individuals will work in noisy and busy camp environments responding to multiple competing priorities each day.
Reporting to the Supervisor, Community Programming in the Community Programming and Outreach Services Division, your primary responsibilities will include, but are not limited to, the following:
Lead a variety of camp activities each day for children aged 4-14 years such as crafts, games, outdoor and water play
Ensure camper safety and supervision at all times during the camp day including pick up/drop off, programming time, transition spaces, washroom usage and during off-site trips
Respond to competing priorities simultaneously throughout the camp day, often re-prioritizing tasks based on camper needs multiple times in a day
Provide feedback related to performance of peers and Camp Coordinator in mid and end of summer evaluations
Ensure accurate and timely completion of administrative tasks such as maintaining records, attendance tracking, program readiness logs and accident reports
Ensure the safe storage of confidential forms such as camper consent forms and support strategy forms
Assist in the creation of theme-based camp activities including but not limited to theme centers, outdoor play, water days, crafts and games
Notify Camp Coordinator when supplies are running low and need to be restocked
Mentor and evaluate a team of youth volunteers ensuring their safety, development and adherence to City policies and procedures
Attend scheduled training and program promotional events as required
Collaborate with internal staff teams such as Recreation Services, Business Services, Custodial, Operations, Inclusion Services and Customer Service teams
Closely work with Inclusion Support Workers to implement strategies to support campers with unique needs
Assist Inclusion Support Workers during a behavioural crisis by directing campers to an alternative program space quickly and safety
Utilize calming techniques, behavioural strategies and reward charts regularly throughout each day
Ensure the safety and emotional, physical, social and mental well-being of all participants
Appropriately communicates and documents concerns while upholding confidentiality in a timely manner
Communicate participant successes, behavioural changes and concerns to families
Professionally respond to customer inquiries and concerns at pick up/drop off
Report safety and well-being concerns regarding participant and/or employee health to Community Leisure Programmer
Willingness to wear provided Personal Protective Equipment (i.e. disposable gloves, protective arm guards)
Initiate emergency response procedures such as Emergency Codes when required
Perform first aid, CPR and emergency safety protocols as required
Demonstrate a strong customer service orientation, responding promptly to participant and family inquiries, when possible, refers further issues and concerns to appropriate supervisory staff
Ensure programs and program spaces are accessible and barrier free for participants
Adhere and ensure Summer Camp Leaders adhere to health and safety guidelines (i.e. Occupational Health and Safety, Duty to Report, Accessibility Legislation, Public Health Regulations and City of Waterloo Policies and Procedures)
Ensure work is performed in a safe manner according to health and safety guidelines and procedures
Able to perform all the responsibilities of a camp leader, providing in-program coverage when needed
Evening and weekend hours are occasionally required
Other duties as assigned
What you will bring:
Must have completed a minimum of Grade 10 high school education
A minimum of 1 year of work experience leading activities for children, ideally within a municipal setting
A minimum of 6 months of experience mentoring youth and/or volunteers
Experience working with children with a disability is an asset
Clear and effective professional communication (written and oral), organizational and interpersonal skills
Demonstrated ability to respond to behavioural concerns utilizing de-escalation techniques
Capable of performing the physical demands of the position, including standing for long periods of time, running, walking, bending, and kneeling on a regular basis
Comfortable standing and supervising campers in shallow end of aquatic pools is considered an asset
Demonstrated enthusiasm for providing a compassionate participant-centered approach
A patient and resilient approach to take each day as a new opportunity
A positive and adaptable mindset is required
Strong time management and organization skills with the ability to effectively manage competing demands and conflicting priorities and issues
Possess critical thinking skills, sound decision making and a collaborative approach
Demonstrated ability to confidently and effectively respond to emergency situations
A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
Strong commitment to delivering quality customer service
Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion
Ability and willingness to travel between worksites, as necessary, utilizing reliable, safe and efficient methods of transportation is required to perform the job
What we will require:
A Police Vulnerable Sector Check satisfactory to the City
Current Standard First Aid, CPR-C and AED certifications
High Five Principles of Healthy Childhood Development Certification
Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable
Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):
The City of Waterloo acknowledges that our work takes place on the land traditionally cared for by the Haudenosaunee, Anishnaabe and Chonnonton Peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The City is dedicated to advancing the organization's commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.
Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation. We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email recruitment@waterloo.ca, quoting the position and competition number. Applicants advancing to the next stages of the recruitment process will be provided with additional opportunities to make their needs known.
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