Agent Bdc | Bdc Agent

Saint-Leonard, QC, Canada

Job Description


Qui est Hamel Chevrolet?Fondxc3xa9 en 1985 et xc3xa9tabli au Quxc3xa9bec depuis 2015, le Groupe Dilawri continue de s'appuyer sur une histoire d'excellence en tant que plus grand groupe automobile du Canada.Pourquoi travailler avec nous et ce que nous offrons?- Rxc3xa9munxc3xa9ration hebdomadaire avec structure de bonification selon la performance;- xc3x89quipe stable, dynamique et dxc3xa9vouxc3xa9e;- Fonds de pension aprxc3xa8s 1 an;- Excellente assurance collective comprenant une assurance dentaire, mxc3xa9dicale, assurance-vie, assurance voyage et une assurance maladie complxc3xa9mentaire.- Formation fournie et continue;- Des opportunitxc3xa9s d'avancement de carrixc3xa8re et promotions internes;- Des rabais employxc3xa9s intxc3xa9ressants;- Plusieurs activitxc3xa9s sociales au cours de l'annxc3xa9e (5@7, Party de Noxc3xabl, Dxc3xaener BBQ, etc.)Responsabilitxc3xa9s principales:- Rxc3xa9pondre aux appels entrants;- Faire la prise de rendez-vous pour le dxc3xa9partement du service en communiquant avec les clients par txc3xa9lxc3xa9phone, courriels et textos;- Recueillir l'information du client, de ses prxc3xa9occupations et recommander l'entretien requis pour son vxc3xa9hicule;- Confirmer les rendez-vous;- Effectuer des appels sortants (campagne promotionnelle, rappel d'entretien, etc.)Qualifications et compxc3xa9tences requises :- Avoir un sens de l'initiative, une capacitxc3xa9 d'adaptation, de la minutie et savoir user de son jugement;- Pouvoir communiquer en franxc3xa7ais et en anglais afin de rxc3xa9pondre aux besoins de notre clientxc3xa8le bilingue;- Communiquer de faxc3xa7on professionnelle par txc3xa9lxc3xa9phone et courriel;- Avoir de l'entregent et un ton de voix confiant et dynamique;- xc3x8atre capable de travailler dans un environnement informatisxc3xa9 et en constante xc3xa9volution;- Identifier et traiter les prioritxc3xa9s afin d'atteindre les objectifs;- Avoir une aisance xc3xa0 transiger avec une clientxc3xa8le d'affaires;- Avoir de la facilitxc3xa9 et de l'intxc3xa9rxc3xaat xc3xa0 travailler en xc3xa9quipe.

  • Le genre masculin n'est utilisxc3xa9 qu'afin d'allxc3xa9ger le texte.
Who is Hamel Chevrolet?Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to build on a history of excellence as Canada's largest automotive group.Why work with us and what we offer?- Weekly salary with a bonus structure based on performance;- Stable, dynamic and dedicated team- Pension funds after 1 year;- Excellent group insurance including dental, medical, life, travel and extended health.- Ongoing training provided;- Opportunities for career advancement and internal promotion;- Attractive employee discounts;- Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner, etc.)Main responsibilities:- Answer incoming calls;- Scheduling appointments for the service department by communicating with customers via phone, email and text;- Gather customer information, concerns and recommend required maintenance for their vehicle;- Confirming appointments;- Make outbound calls (promotional campaigns, maintenance reminders, etc.)Required Qualifications and Skills:- Have a sense of initiative, adaptability, attention to detail and good judgment;- Ability to communicate in French and English to meet the needs of our bilingual clientele;- Communicate professionally by phone and email;- Interpersonal skills and a confident and dynamic tone of voice;- Ability to work in a fast-paced, computerized environment;- Identify and address priorities in order to achieve objectives;- Ability to identify and address priorities in order to achieve objectives; Ability to deal with a business clientele;- Ability and interest in working in a team environment.Apply with IndeedHamel ChevroletDepartmentSERVICEEmployment TypeFull TimeApply with IndeedRefer a CandidateFirst NameLast NameEmailPhone NumberNotification MethodEmailText MessagesBoth

Dilawri Group of Companies

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Job Detail

  • Job Id
    JD2395552
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Saint-Leonard, QC, Canada
  • Education
    Not mentioned