Job Description

Position

: Administrative Assistant

Location

: Toronto onsite (On-site 5 days a week, 8 hours per day.)

Contract Length:

12 Month

Responsibilities

Responsible for booking hotel accommodation for our training sessions and ensuring that the invoicing is consolidated every month. Plan and coordinate all Secondary training for customer and ensure that all associated certificates and TMS record updates are up to date. Audit, and cross-check customer completed course files to ensure they are accurate and complete. Issue certificates when all files are cross-checked, ensuring that all students have attended both the theory and practical portions of the course. Monitor and execute JIRA ticket requirements from customer. Point of contact and provide administrative support for customer training requirements. Prioritize daily duties to meet customer expectations and requirements according to the policy manual, and processes. Offer support to colleagues when required. Communication and Responsiveness: Respond to all internal and customer inquiries within 24 hours.

Skills:

Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to prioritize tasks and meet deadlines. Familiarity with office administration processes and procedures. Ability to work well under pressure in a fast-paced environment. Strong customer service orientation.
Job Type: Fixed term contract
Contract length: 12 months

Pay: $22.00 per hour

Schedule:

Monday to Friday
Work Location: In person