Job Description

TORONTO GRACE HEALTH CENTRE: Join our Team!

Administrative Assistant-Outpatient Clinic

Part-Time - Days

The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and services provided at TGHC help facilitate the patient flow through the health care system and ensures recovery to those individuals who may return to their homes or to Long Term Care (LTC) facilities in their communities. TGHC operates in 2 sites - the Main site (Church& Bloor St) and our Harbour Light site and Specialized Care Centre (Victoria Park & Mc Nicoll). Our organization is committed to collaborating with patients and families in their journey through the health care system effectively supporting their integration back into the community.

As a compassionate, caring, and influential member of the inter-professional team, you will make a personal difference in the quality of life of our patients, residents, and families. If you want to work in an environment where every face is familiar and where care, compassion, and commitment flow to the persons that we serve as well as the staff, join our team and become part of an amazing team with the Toronto Grace family.

POSITION SUMMARY

We are seeking an experienced administrative assistant who possesses strong communication and organizational skills to work with our Outpatient Clinic.

MAIN RESPONSIBILTIES

Manage front desk operations, including answering phone calls, scheduling appointments, and handling inquiries, faxing referrals for specialists. Create demographics and enter necessary data prior to appointments File incoming faxes Triage referrals based on physician guidance Send completed notes to referring physicians Book new and follow-up appointments Fill cancellations on short notice Faxing record requests and referrals to other practitioners in patient circles of care Communicate with billing agents, providing needed information Making reminder calls to patients Create new users within our electronic medical record when new team members join Create schedules of physician availability Other administrative and clerical work and support as needed and ad-hoc tasks as required

QUALIFICATIONS & EDUCATION

Minimum of 3 years' administrative support experience Successful completion of a diploma/certificate from an accredited college or equivalent Post-secondary education Demonstrated problem-solving skills and agility to anticipate and tackle any task assigned Experience with subspecialty clinics, especially rheumatology, respirology, and geriatrics a plus Strong written and oral communication skills and demonstrated ability to collaborate and communicate effectively with team members and other stakeholders. Exceptional attention to detail Ability to take direction and work effectively independently and as part of a team when required. Proficiencies with outpatient electronic medical records (e.g. Avaros, OSCAR, Velox, Cerebrum or Avaros experience a plus). Proficiency with technology and multiple platforms (Excel, Outlook, SharePoint), and other programs as required (e.g. Cliniconex, CHIME, RingCentral, OCEAN eReferrals and patient surveys).

Qualified candidates are invited to apply to:

To apply for this exciting career opportunity,

please email your resume and cover letter to jobs@torontograce.org quoting job #05262025 Administrative Assistant - Part Time

. Please visit our website to learn more about the rewards of building a career at the Toronto Grace Health Centre: www.torontograce.org We are a "Great Place to Work". Toronto Grace Health Centre is committed to inclusive and accessible employment practices. If you require accommodation during any stage of the recruitment process, please notify the Human Resources Department.

The Salvation Army Toronto Grace Health Centre has been accredited with a 4 year

Commendation

in 2021 by Accreditation Canada.

Thank you for your interest in The Toronto Grace Health Centre. Please note that only candidates selected for an interview will be contacted. No phone calls please.

Our Core values: Compassion, Respect, Excellence, Integrity, Committed, Cooperation and Celebration

Job Types: Part-time, Permanent

Benefits:

Company events On-site parking Wellness program
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Work Location: In person