Job Description

Association for New Canadians

is a non-profit, community-based organization dedicated to



the provision of settlement and integration services for immigrants and refugees.



Job Title: Administrative Assistant



Location: St. John's, NL



Position Type: 1 full-time position until August 29, 2025 with possibility of extension pending budget availability and operational needs



Closing date: March 06, 2025



Reporting to the Student Liaison Coordinator, the

Administrative Assistant

provides organizational and operational support to enhance the daily activities of the LINC (Language Instruction for Newcomers to Canada) ESL program.

Roles and Responsibilities:

Service Delivery Assist with the ANC client referral process, ensuring a seamless client experience Manage multiple priorities and projects effectively, ensuring timely follow-through on tasks Receive, screen, and direct inbound calls, emails, and visitors professionally and efficiently Respond to internal and external requests and queries promptly and courteously Liaise with the LINC management team to support internal operations and follow up on priority initiatives Uphold confidentiality in all daily activities and interactions Maintain and update LINC Events monthly reports for management use Coordinate with the transportation team to enroll new ESL clients on ANC buses and resolve transportation-related issues Perform general administrative duties as needed to support LINC operations Data collection and reporting Provide administrative and office management support to the LINC Office, including maintaining an organized filing and documentation system Capture meeting notes, transcribe them, and follow up on actionable items Assist in assessment administration, including scheduling, organizing, filing, and compiling relevant data Community Outreach Participate in outreach efforts to promote ANC programs and engage the community Professional Development Stay informed about settlement and integration trends, participating in training and networking to improve service delivery Process Improvement Identify opportunities to enhance daily activities and recommend changes aligned with ANC's mission for more effective and supportive services

Qualifications and Experience:

Post-secondary degree or diploma in Office Administration, Business, or related discipline or any combination of education and experience 1 to 2 years of experience managing a busy office environment Superior organizational and time management skills with great attention to detail In-depth knowledge and experience with Google Suite (especially Google Sheets) and Microsoft Office is essential Independent thinker; takes initiative in office management and coordination Excellent written and verbal communication skills Confidentiality is built into the incumbent's work ethics Exceptional interpersonal skills and the ability to build strong working relationships within the organization and externally Knowledge of additional languages other than English would be an asset Experience in a non-profit environment would be an asset

Conditions of Employment:

Legal authorization to work in Canada Flexible to work outside of LINC core hours (Monday-Friday, 8:30am - 4pm) Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary




How to Apply



Please upload a cover letter and resume as one PDF or MS Word document to https://associationfornewcanadians.bamboohr.com/careers/182

Association for New Canadians

is committed to the advancement of Equity, Diversity and



Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all



candidates to discuss their specific skill sets and experience. We will work with qualified



applicants to provide reasonable accommodation upon request to facilitate this recruitment



process.



Visit us on-line at: www.ancnl.ca.