Job Description

Work in a purpose driven career with MaKami College, public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.



MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.



The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.



Join our dynamic team as an Administrative Assistant, where you will play a crucial role in our Student Enrollment Team. If you possess excellent organizational skills and enjoy working collaboratively, we invite you to apply for this exciting opportunity. Be a vital part of our team and contribute to the success of our programs and students.

Major Accountabilities/Responsibilities

• Crafting professional and customer-friendly letters and emails on behalf of team members as needed.
• Responding promptly and courteously to emails, phone calls, and inquiries, ensuring a positive experience for students and colleagues.
• Performing administrative tasks such as filing, typing, copying, faxing, and scanning with efficiency and accuracy.
• Organizing and maintaining both digital and manual filing systems to ensure easy access to important information.
• Providing clear, accurate, and helpful information to students and colleagues while handling sensitive data with confidentiality.
• Continuously improving administrative processes to enhance efficiency and service quality.
• Assisting with key student-focused events, including graduation coordination and orientation sessions for first- and second-year students.
• Working collaboratively with the Student Advisory Services (SAS) team and Faculty to provide exceptional support and guidance to students.


Education and Experience

• Diploma or Certificate in Office Administration from a recognized institution.
• Minimum of two years of experience in an administrative role, preferably in a customer-focused environment.
• At least two years of customer service experience, with a strong ability to engage and support students, clients, or customers.
• Strong knowledge of office administration procedures and best practices.
• Previous experience in a sales or customer service setting is considered an asset.


Skills and Competencies

• Exceptional verbal and written communication skills with strong grammar and spelling.
• Ability to prioritize and manage multiple tasks while adapting to changing needs.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong organizational and planning skills to ensure smooth operations.
• Keen attention to detail to maintain accuracy in all tasks.
• Professional and friendly telephone etiquette.
• Ability to build strong, positive relationships with students, staff, and faculty.
• Commitment to delivering excellent service while working under pressure.
• Effective time management skills to meet deadlines and ensure smooth workflow.


Note: The schedule is Tuesday, Wednesday and Thursday from 12.30 pm to 9 pm, Friday from 8.30 am to 5 pm and Saturday from 8 am to 4.30 pm



Qualified candidates should reply to this ad with their cover letter and resume. This position will remain open until a suitable candidate is found. We thank all applicants for their interest, but only those who meet our criteria will be contacted to continue in our process.