Annapolis Royal Historic Gardens Society Position DescriptionPosition Title: Customer Service Assistant Area of Specialty: Visitor Services Immediate Supervisor: Manager Position Summary: The Customer Service Assistant will assist with the many aspects of providing a memorable visitor experience at the Historic Gardens. The Assistant will also help with the implementation of activities and events and will play an important role in helping to maintain the safety of the thousands of people who enjoy the Historic Gardens. Duties will include some or all of the following:
duties as salesperson or server in the Gardens Shop, admissions or Cafe
assisting with activities and special events
cleaning and sanitization of visitor facilities
responding to visitor needs and inquiries
ensuring visitors are aware of site safety protocols and measures
other duties as instructed by the Manager
General Expectations on the Job:
must interact well with co-workers
practice proper and safe use of tools and equipment
positive interaction with visitors and responding to their inquiries
able to work independently with minimal supervision
be vigilant about safety protocols
Skills Required (prerequisite):
good general knowledge of the Gardens and excellent knowledge on the area
acceptable level of gardening and tourism knowledge and/or experience
proper and safe use of tools, equipment and cleaners as directed
physically able and willing to do physical work
Working Conditions: - able and willing to work in a variety of conditions (inclement weather, distractions) - able and willing to do shift work (weekends and evenings as required) - ability to react to new situations and emergencies Hours of Work:
COVID-19 considerations: Our COVID protocols meet or exceed provincial standards, but change as conditions change. We have various tools available to keep staff and visitors safe when needed, including masks, vaccination, distancing, & enhanced sanitization measures. Application question(s):
Please tell us why you would like to join our team at the Annapolis Royal Historic Gardens.
This is a funded youth position. Are you between the ages of 15-29?
Work Location: One location Expected start date: 2023-06-19
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