Job Description

Caressant Care is looking for a passionate and experienced Workforce System & Payroll Clerk to join our team.

About Caressant Care

For nearly 50 years, Caressant Care has created a comfortable and caring home environment for our residents across Ontario to receive high-quality care. We proudly serve over 1,500 residents across our 15 long-term care homes and ten retirement homes. Operating primarily in small towns, Caressant Care creates tight-knit communities where everyone knows and looks out for one another.



At Caressant Care, we prioritize the well-being of our employees and provide them with opportunities to learn and grow, whether they are experienced professionals or just starting. Become a part of our team and experience fulfilling and impactful work that brings joy to your life and the lives of others.

What we offer...

At the core of our workforce is a passion for people, fostering a culture that embraces diverse perspectives, experiences, and beliefs. A caring and comfortable space for our residents, their families and our employees. Learning and growth opportunities for professionals at all stages of their careers. Competitive wages and benefits.

Position Summary...

The Workforce System/Payroll Clerk is a key support role within the Payroll Department, responsible for maintaining accurate employee records, supporting payroll processing, and ensuring the integrity of timekeeping and scheduling systems. This position works closely with the Workforce Systems Lead and Payroll team members to ensure smooth operations and compliance with internal policies and external regulations.

Timekeeping & Scheduling System Support

Monitor and respond to system-related action tickets to resolve issues promptly. Collaborate with the Workforce Systems Lead to implement configuration changes and system updates. Assist in maintaining accurate scheduling data and ensuring system functionality across all locations.

Workforce System & Payroll Administration

Distribute new hire packages and track completion to ensure timely onboarding. Serve as a liaison between home locations and the payroll department to facilitate communication and resolve payroll issues. Process personnel changes, including new hires, terminations, and updates to employee records. Maintain and update leave of absence (LOA) details within the workforce system. Administer employee benefits such as sick leave, vacation, statutory holidays, and float days in coordination with SSC.

Payroll Support Functions

Review and address daily payroll exceptions, including missed punches, late entries, and overtime discrepancies. Provide coverage for the payroll department during staff absences, ensuring continuity of payroll operations.

Other

All other duties/projects as assigned

What you bring...

Experience in payroll processing and familiarity with timekeeping/scheduling software systems. Candidate must be very detail-oriented with strong organizational skills and be able to communicate effectively with our homes and internal office staff. Candidate must have strong computer skills and intermediate experience with Microsoft 365 applications.

Our focus at Caressant Care is on hiring individuals whose skills and abilities will contribute most to our organization's success and who also mirror the communities in which we operate. All qualified candidates are encouraged to apply, regardless of their ethnic and cultural backgrounds, disabilities, sexual orientations, gender identities or expressions.


If you have questions or require accommodations during the application process, please email info@caressantcare.com or call 519-539-0408.


We thank all applicants for their interest; however, only those selected for further consideration will be contacted.