Job Description

Please note:

This posting is for a 4-month Winter 2026 Student placement with a start date of January 2026 and end date of April 2026. In order to be eligible for this 4-month Student position, you must either:

Be returning back to school after the work term end-date of April 2026 ; or If you are not returning back to school (i.e. are graduating in December 2025 or April 2026), you must require the full 4-months work term as a mandatory component to in order to graduate successfully.

Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

What is the opportunity?

RBC is recruiting for a Research Analyst Intern to work on the Client Experience Design and Insights team with an interest for a number of research initiatives. In this role you will support Research & Design Experts with a number of client experience research studies. The role will be responsible in supporting the day to day functions including interpretation and integration of client data and research findings that supports opportunities for revenue growth and RBC competitiveness in the marketplace.


The right candidate will have an interest in learning about creating optimal client experiences through

qualitative research methods

. A background in finance/business is not required - the team of researchers come from a variety of educational backgrounds and experiences.

What will you do?

Support the delivery of end to end qualitative research projects including research design, fieldwork, analysis, reporting, and project management and coordination Coordinate stimuli & project inputs Provide iterative support on proposals, discussion guides, reports, and frameworks Conduct secondary research using a variety of sources to support primary research Collaborate with other CXDI Analyst Interns for the execution of an intern project Provide support for CXDI Design Research team for quantitative projects on an ad hoc basis Attend client meetings and presentations, including note-taking and active listening Learn about ethnographic research, applied qualitative research methods, and research design Learn about client business and industry issues via primary and secondary sources

What do you need to succeed?

Must-have

Experience with PowerPoint and Excel Knowledge on a wide range of research techniques covering both qualitative and quantitative areas Keen interest in diving deep into ethnographic & qualitative research methods Highly organized and detailed-oriented with proven project management skills Intellectually curious with superior problem solving skills Collaborative skills in a cross-functional and information sharing environment Ability to function in a fast pace environment with the ability to quickly pivot

Nice-to-have

Social science background (or equivalent interest in consumer behaviour) Experience with online qualitative tools/methods (programming or moderating) Experience moderating face to face 1-on-1 interviews or focus groups

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work and make a difference

Job Skills

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Student/Coop (Fixed Term)

Pay Type:

Salaried

Posted Date:

2025-09-23

Application Deadline:

2025-10-01

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.