This posting is for a 4-month Winter 2026 Student placement with a start date of January 2026 and end date of April 2026.
In order to be eligible for this 4-month Student position, you must either:
Be returning back to school after the work term end-date of April 2026 ; or
If you are not returning back to school (i.e. are graduating in December 2025 or April 2026), you must require the full 4-months work term as a mandatory component to in order to graduate successfully.
Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.
What is the opportunity?
The RBC Associate, Workflow Delivery and Oversight is a critical member of the Implementation and Integration team. As the Associate, Workflow Delivery and Oversight, your primary focus is to effectively manage and evaluate the workflow of cash management and trade product implementation and integration requests, ensuring a consistent, excellent end to end onboarding experience to clients.
This opportunity is ideal for individuals who thrive in a team environment with a collaborative focus on delivering a seamless product implementation and integration client experience.
What will you do?
Assess and triage incoming cash management and trade product onboarding requests to assign cases to the implementation team, balancing capacity and alignment of capability/product expertise
Evaluate overall volumes data and service level agreement adherence of Implementation and Integration team, comparing against Key Performance Indicators and providing oversight and strategies to drive continuous improvement
Partner with team members in creating and amending procedures and reviewing servicing level agreements
What do you need to succeed?
Must-have
Currently pursuing post-secondary education at college or university level in business administration or financial management preferred e.g., BBA, B. Comm., etc.
Demonstrate resourcefulness and problem-solving skills when working independently
Capable of completing assignments with limited guidance.
Critical thinking, curiosity, communication, and collaboration
Proficiency in MS Office (Word, PowerPoint, Excel, Outlook); Intranet and Internet navigational and research skills
Nice-to-have
Project management, workflow analytics and strategy experience
Experience collaborating with multiple partners across different teams
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work and make a difference
Job Skills
Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative
Additional Job Details
Address:
16 YORK ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Student/Coop (Fixed Term)
Pay Type:
Salaried
Posted Date:
2025-09-26
Application Deadline:
2025-10-05
Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I
nclusion
and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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