Job Description

Wellness Studio Sales & Experience Manager

Location:

Aurora, Ontario

Compensation:

$50,000 Base Salary + Uncapped Commission & Performance Bonuses

Lead a Premium Wellness Experience

StretchLab Aurora Newmarket is redefining what it means to deliver a

premium, high-touch wellness service

. As part of the global leader in assisted stretching (backed by Xponential Fitness), we specialize in one-on-one, personalized experiences that cater to a clientele with high expectations and discerning tastes who have chosen to invest in their health and wellness.

We're looking for a

Studio Sales & Experience Manager

who understands how to sell and deliver

premium experiences

--someone with the mindset of high-end hospitality, the drive of a top performer, and the passion to build a thriving, engaged community.

About the Role

As the Studio Sales & Experience Manager, you'll be responsible for:

Driving Membership Growth

: Lead local marketing efforts, manage the full sales pipeline, and consistently exceed sales goals.

Delivering a Luxury Client Experience

: Ensure every guest feels valued, welcomed, and cared for from the first interaction onward.

Building & Leading a Team

: Recruit, train, and inspire a front desk sales team that mirrors our premium service culture.

Managing Studio Operations

: Oversee scheduling, studio flow, cleanliness, and presentation--all to the highest standard.

Engaging the Community

: Foster member retention through VIP events, referral programs, and relationship-driven strategies.
This role is

equal parts sales leader, hospitality expert, and community builder

--perfect for someone who thrives on making clients feel seen, valued, and invested in their wellness journey.

What We're Looking For

Experience in Premium Sales & Service

: Minimum 2+ years in boutique fitness, luxury hospitality, high-end retail, private clubs, or spa/wellness.

Proven Sales Ability

: A strong closer with a track record of selling premium memberships, packages, or services.

Luxury Service Mindset

: You anticipate client needs, create memorable touchpoints, and deliver a five-star experience every time.

Leadership & Coaching Skills

: Comfortable managing a sales team, holding people accountable, and building a positive studio culture.

Community Builder

: Skilled in creating engagement strategies that keep members connected--online and in person.

Organized & Business-Minded

: Able to track KPIs, manage studio operations, and balance big-picture goals with daily execution.

Why Join StretchLab Aurora Newmarket?

Competitive Base + Uncapped Commission

(realistic OTE: $65k+)

Be Part of a Premium Wellness Brand

that attracts a discerning clientele.

Founding Leadership Role

in a new studio--opportunity to shape culture and impact growth.

Career Growth

within Xponential Fitness, the world's largest boutique fitness franchisor.

Wellness Perks

including a complimentary StretchLab membership.

Beautiful Studio Environment

designed to elevate both client and team experience.

How to Apply

If you are passionate about selling

premium experiences

, thrive in high-performance environments, and know how to delight clients with exceptional service--we want to meet you.

Please review the job posting closely as it is an accurate reflection of what we seek. If you choose to apply, please do so by sending your resume to: adam.bernatt@stretchlab.com and/or applying on this platform.

Note - we thank you in advance for your submission. We will be in contact with you should we choose to proceed with your application.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

Casual dress Flexible schedule On-site parking Paid time off Profit sharing Store discount
Work Location: In person