Job Brief

Destination Canada is looking for Website Content Coordinator to join our team in Vancouver. / Destination Canada est \xc3\xa0 la recherche d\xe2\x80\x99un coordonnateur ou d\xe2\x80\x99une coordonnatrice du contenu des sites Web, pour int\xc3\xa9grer son \xc3\xa9quipe \xc3\xa0 Vancouver.



Job Grade & Compensation : DC-04 $63,707 - $79,633 (CAD) + Pay for Performance Language Requirement : English Essential/Anglais essentiel Security Clearance Level : Enhanced Employment Status : Term End Date (Term Roles) : 6/5/26

The world needs more Canada. Destination Canada is looking for an Website Content Coordinator to join our Vancouver team as we inspire travellers to explore Canada. You are Destination Canada\xe2\x80\x99s main resource for updating and maintaining all our owned and managed websites. You are organized, efficient, attentive to details, and can work in a fast-paced environment that balances ongoing projects with daily tasks. You are proficient with website CMS systems, best practices for website user experience (UX) and efficient Project Management. You can project manage cross-functional implementations from creative concepts built into pages or microsites to deployment of digital products. You conduct A/B testing and work as a team to continually improve our digital products. You have experience building landing page and documenting marketing goals and opportunities into website functionality and technical requirements. You are able to manage technical website development work such as feature updates, enhancement and ongoing upgrades and maintenance and lead through multi-level cross-unit projects. You also know how to select good photos and are passionate about creating appealing, functional pages and websites. You feel comfortable with simple copy editing and you understand the principles of search engine optimization (SEO) and the foundations of website accessibility. If this describes you, join us and share your love for Canada and your glowing heart with the world. Note: The successful candidate will be working under Destination Canada\xe2\x80\x99s Hybrid Working Model. This model requires all employees to work 2-3 days/week in the office in Vancouver. The remainder of the work week can be spent working from a home office. DUTIES : Reporting to the Digital Product Manager, the successful candidate is responsible for continuously updating all of Destination Canada\xe2\x80\x99s owned and managed websites; project management for technical website development work Key accountabilities include:

• collaborate with our web development agency and other external vendors as well as many internal website stakeholders.
• assist in testing new functionality, working closely with internal teams and website owners to ensure the content and website structure are meeting the needs of our target audience in each market; ensuring websites are working smoothly and that they uphold industry standards of SEO and User Experience (UX).
• support the rollout of the creation and documentation of site governance processes; manage all website related documentation and CMS manuals and training; provide input on evolving CMS\xe2\x80\x99s and innovation on functionality and user experience,
• editing and creation of pages, new features and functionality in the CMS, build and upload new content and support the business units with additional requirements; and conduct general site maintenance. This position is one of the first touchpoints for the organization for most website related requests as well as website issues and handles the incident management processes by investigating, testing and escalating bugs and incidents accordingly.
• work with external contractors and partners on website maintenance; content sourcing and general knowledge sharing; and support for website and content testing initiatives.
  
  

Essential Qualifications EDUCATION: Degree or certificate from a recognized institute in administrative support or an acceptable combination of education, training and experience EXPERIENCE: When applying, the candidate must clearly demonstrate in writing how they meet the following experience criteria:

• 2 years\xe2\x80\x99 experience in CMS systems (Drupal and Wordpress, a plus);
• Experience in supporting the maintenance of websites and content;
• Experience with SEO;
• Experience with tagging assets using metadata taxonomies;
• Experience in working with marketing and creative teams;
• Experience in leading and working with external vendors and agencies

KNOWLEDGE:

• Advanced knowledge of content building and content management systems (CMS)
• Knowledge of project management best practices and tools
• Knowledge of general website technology (html, tagging, metadata)
• Knowledge of SEO principles
• Knowledge of website usability and user experience
• Knowledge of writing and editing
• Knowledge of user experience and / or website design a plus
• Knowledge of Google Analytics a plus
• Knowledge of digital advertising and social media marketing a plus

ABILITIES:

• Self-motivated, resourceful with the ability to work under tight deadlines with multiple deliverables and changing priorities
• Ability to manage priorities and schedule requirements and deliverables
• Ability to learn new technologies and software
• Ability to do independent research in order to fix simple issues
• Ability to support multiple projects/initiatives
• Ability to lead small projects with cross functional team
• Strong verbal communication and presentation skills
• Detail oriented, very meticulous and thorough
• Effective communication and collaboration skills to keep information flowing between all relevant parties

PERSONAL SUITABILITY: Effective interpersonal relationships; creativity; judgment; results-oriented; discretion; confidentiality; diplomacy; detail-oriented. ENTITLEMENT TO WORK: You must certify in your application that you are legally entitled to work in Canada or have the ability to obtain the necessary approvals to work in Canada. Destination Canada reserves the right to require that you provide proof of your legal entitlement to work in Canada at any time. Please note that Destination Canada will not be providing relocation assistance. NOTE: You must be able to provide proof of your education credentials if requested. When applying, candidates must clearly demonstrate in writing that they meet the above-mentioned education and experience criteria. Please review our Frequently Asked Questions if you are looking for any other information. If you require accommodation(s) at any point in the recruitment process, please reach out to Whitney Friesen, Senior Talent Advisor, by one of the following methods:

• Email: accessibility@destinationcanada.com
• Telephone: 604-638-8356

Destination Canada\xe2\x80\x99s mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad. Destination Canada is a Crown corporation wholly owned by the Government of Canada and formed under the Canadian Tourism Commission Act. We thrive on teamwork across the country and around the world, connecting and collaborating across multiple industries and government levels to promote Canada as a premier four-season destination. The world is our playing field. It is a highly competitive one and, by pulling together, we strive to create unique and rewarding experiences for our staff, while ensuring our guests, our industry, and the communities in which we operate benefit through tourism. At Destination Canada, we believe that people who think like us, and people who don\'t, make the best teammates. We believe that Canada\'s diversity, its greatest asset, is also what touches travellers\' hearts most deeply. To that end, we are committed to inclusive leadership within our workforce, workplace, and interactions with partners and travellers alike. Destination Canada is an equal opportunity employer committed to reflecting Canada\'s diversity through fair and accessible hiring and employment practices. All qualified applicants will receive consideration for employment. Applicants requiring accommodation throughout the process are encouraged to contact accessibility@destinationcanada.com at any stage of the hiring process. Our workplace is bilingual with communications, resources and services provided in both of Canada\'s official languages. Persons are entitled to participate in the application process in the official language of their choice. Candidates are asked to indicate their first official language and their preferred official language in their application. Interviews are primarily conducted in the language of the work for the specific role.



Closing Date:
4/12/23

Closing Time:
11:59 PM (PST)