Job Description

Overview

Term: 1 year

Reporting to the Digital Engagement Specialist, the Web Co-ordinator is responsible for supporting various external relations, communications, technology as they relate to the web activities of Co-operative and Experiential Education (CEE). The role will serve as a support for CEE and its various departments in the maintenance and management of websites.

Responsibilities

Manages web content and implements multi-channel content

• Supports the content management of the various CEE websites, including the look, navigation, user interface, and functionality of each website
• Plans and publishes materials on the CEE websites for our stakeholders, including students, prospective employers, current employers, alumni, and faculty & staff
• Maintains and updates special events, news, and announcements on all CEE sites
• Regularly reviews and edits content on all CEE websites to ensure consistency, contain up-to-date information and avoid duplication on the various sites
• Brings innovative ideas and new content solutions to the sites

Maintains websites pre- and post-migration and updates

• Repairs broken links and other issues with the websites
• Performs audit and archiving or removal of aging material
• WCMS 3 Migration cleaning/testing/adjusting/reformatting
• Ensures that updates/migrations don't negatively impact the CEE websites
• Sources images for the CEE websites
• Performs regular checks of all the website

Provides support

• Provides web support across CEE, including the areas of the Work-Learn Institute, Work Integrated Learning, Centre for Career Action and Co-operative Education
• Supports the development of web communications
• Helps raise the profile of the CEE by organizing content targeted to specific audiences that succeeds in driving return visits to the sites and building engagement with our stakeholders
• Consult on and apply web-content-writing best practices taking into account SEO, usability and accessibility in support of other colleagues that have access to the CEE websites
• Performs analysis of competitors' websites
• Works collaboratively with the Strategic Communications and Employer Engagement teams

Maintains University web standards

• Follows best practices laid out by the University for content and its delivery
• Understands the guidelines laid out by the University for websites
• Uses current market research in web design and online writing principles

Qualifications

• Postsecondary degree in communications, digital marketing, advertising, media studies, digital experience or equivalent combination of education and experience required
• 1-2 years of experience maintaining websites
• 1-2 years of experience in web-based communications, including website design and content management
• Experience in writing for the web and editing skills
• Experience with digital analytics tools and reporting
• Well-developed proofreading abilities
• Effective time management skills, ability to multitask
• Positive energy and attitude and willingness to work flexible hours
• A passion for and commitment to getting the right information to the right audience at the right time
• Effective interpersonal and written communication skills
• Ability to organize and classify information
• Keen sense of responsive client service
• Knowledge of user experience design an asset
• Ability to do basic graphics creation or editing using graphics software is an asset
• Working knowledge of current project, analytics and web content management systems:

• Google Analytics Solutions/Google Analytics/Google Data Studio
• MS Word, Excel, PowerPoint
• Knowledge of Drupal is an asset
• Work outside the normal operating hours of the institution can be expected in this role

Equity Statement

The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Metis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.