Job Description

Website Specialist & Administrator

About Us

We're NOBL Wheels, a passionate team of bike lovers building premium carbon wheelsets for riders around the globe. With 12 years behind us and miles ahead, we operate from a beautiful heritage building in Cumberland, BC, minutes from legendary singletrack, Comox Lake, and stellar coffee and food. Our vibe is professional yet laid-back; collaborative yet self-motivated. If bikes light you up and tech makes you tick, you might be the IT legend we're looking for.

About the Role

As our

Website Specialist & Administrator

, you'll help keep our websites and ERP system operating smoothly and efficiently. Pitch in across the team when needed; we thrive on collaboration.

Key Responsibilities:

Website Maintenance & Updates:

Update content, imagery, and pricing on multiple websites. Ensure site accuracy and consistency across platforms.Collaborate with internal teams to implement content changes and promotions. Utilize the staging environment to update plugins and themes on our websites. Site UI/UX customizations and user support.

Quality Assurance & Bug Tracking:

Conduct routine QA checks on websites and ERP systems to ensure proper functionality.Identify, document, and escalate bugs or technical issues to senior IT staff. Collaborate with customer service and marketing teams to resolve minor issues as needed.

ERP System Support:

Assist in optimizing and improving the user experience with our Odoo ERP system. Gather user feedback and propose enhancements to the system interface and workflows. Perform routine data updates and monitor system performance.

Other Duties:

Support ad-hoc IT projects as needed. Maintain up-to-date documentation of changes and procedures.

You're a Great Fit If You:

You are detail-obsessed and love solving puzzles. You are familiar with Google Workspace and general technical best practices. Communicate clearly, both in person, online, and over the phone. You understand, and/or have a willingness to learn about various systems (web applications, SPAs, ERP & operating systems). Bonus: You're into bikes or curious to dive into the world of high-end cycling gear.

Qualifications / Requirements:

Computer science degree or equivalent Significant experience managing multiple websites in a

production environment

Proficiency and understanding of analytics & SEO tools such as Google Tag Manager, Analytics, Search Console, etc., is a plus. Hands-on experience with WordPress, WooCommerce or Odoo. PHP, HTML, CSS, JavaScript, Python, VS Code, GitHub, or similar platforms is a plus. You've worked with a ticket-based helpdesk system like Zendesk or Freshdesk. Proficiency with data analysis using spreadsheets and/or data visualization tools.

Benefits:

Casual dress Company events Dental care Extended health care Paid time off Store discount Wellness program Schedule:
Job Types: Full-time, Permanent / Flexibility for part-time applicants based on experience

Schedule: 8-hour shift / Monday to Friday

In person at our Cumberland Heritage building location

All of our employees share our five Core Values:

Passion

- Work With Purpose

Detail

- Sweat the Small Stuff

Have Fun

- Through Work & Play

Teamwork

- Build Momentum Together

Grit

- Persistence, Resilience and Strength of Character
If this role sounds like a fit for you and you're interested in learning more, please submit a resume and cover letter outlining why you think you'd be a good fit for our growing team.

Any applications without a cover letter will not be reviewed, so please be sure to attach a cover letter.

Successful applicants will be contacted for onboarding interviews.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care Paid time off Store discount Wellness program
Work Location: In person