Job Description

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Because We Care About Your Journey. Voyago is currently recruiting for a Schools Dispatcher/Administrative Assistant in Waterford, ON. This is a full-time weekday opportunity, working 7:00AM until 4:00PM with an hour lunch.

With a large emphasis on training and orientation, Voyago dedicates itself to supporting the growth of our employees by allowing them to develop the necessary skills in order to be successful. We provide our employees the necessary training tools in order to service our customers and clients more effectively. We remain true to our traditional family owned and operated values through our value added services, commitment to our community, and our continued services provided by our long term standing employees. We are pleased to be recognized as one of Canada's Safest Employers.

Primary Responsibilities

Reporting to the Dispatch Supervisor, the Schools Dispatcher is responsible for the dispatch of drivers and providing accurate direction. The role also includes a work model with administrative duties while providing a high degree of customer service in a fast paced work environment.

Requirements:

• Excellent, strong, proven customer service experience
• Take responsibility for the Emergency Response Plan in the event of a serious collision
• Utilize radio to communicate effectively with all on route drivers
• Alert drivers to road closures and other delays
• Identify all runs and drivers active on routes are on time to ensure no students are left behind
• Manage and pull a variety of reports
• Manage and assist with scheduling vehicle maintenance as required
• Answer phones, fax, and email correspondence in a professional and courteous manner
• Clean Criminal Record Search
• Time and Stress Management skills
• Good organization and communications skills
• Computer Software experience in MS Office
• Understanding of transportation industry an asset
• Willing to work a split shift when needed
• Successful candidate will be required to upgrade to a B license if they do not already possess (Free training provided)

Benefits:

• Rewarding career with a growing company
• Great company culture
• Company benefits
• Extensive orientation and ongoing support
• Employee recognition
• Employee and Family Assistance Program

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted.