Job Summary: CES PLUMBING is actively seeking a Service Dispatcher / Administrative Assistant to join our growing team. CES Plumbing has more than 25 years of industry-specific experience, specializing in the High-Rise, Multi-Residential Condominium, and Commercial industries. We are plumbing experts with an unwavering commitment to providing exceptional value, service, and satisfaction. Job Type: Full-Time (On-Site) Here\xe2\x80\x99s What You\xe2\x80\x99ll Do:
Handle the main and secondary service phone lines along with email and text correspondence, to schedule and dispatch technicians as needed.
Update and maintain the daily schedule.
Reconcile work orders to timesheets and timesheets to GPS.
Review and confirm paperwork to assist in preparing for payroll, invoicing, and accounts payable including obtaining supplier pricing and preparing invoicing and service quotes as needed.
Review and update customer and supplier databases, and receive and issue purchase orders as needed.
Offer support for technicians and office staff with inquiries and requests.
Provide administrative support for overall service operations.
Here\xe2\x80\x99s What You\xe2\x80\x99ll Bring to the Role:
Proficient in Microsoft Office, Outlook, Word, Excel, and PowerPoint.
Good knowledge and understanding of computer software and databases.
Excellent communication skills (written and verbal).
Strong attention to detail and excellent multitasking skills.
Ability to work independently.
Must be self-motivated, driven, and proactive in completing tasks.
Ability to function in a team environment and be a great team player.
Demonstrate the ability to maintain a pleasant and cooperative temperament with internal staff, customers, and suppliers.
Here\xe2\x80\x99s What You\xe2\x80\x99ll Love:
Employer of choice, currently certified as a Great Place to Work\xc2\xae.
Competitive wages and 100% company-paid benefits.
A great company culture and a supportive team!
An opportunity to work for the fastest-growing companies in Canada!
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