Job Description

We are the best at what we do so what are you waiting for?

The Calmont Group is growing and we would love for you to come and grow with us!

In business for nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton, Alberta, Calmont Group is comprised of Calmont Leasing Ltd., Calmont Truck Centre Ltd., Calmont Equipment Ltd., and Carter Lease and Rentals.

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from

dedicated

and

energetic

individuals who are looking for a challenging and rewarding career as a

Warranty Administrator/Assistant

at our

Calmont Truck Centre

location in

Edmonton AB

.

The

Warranty Administrator/Assistant

will be responsible for processing all aspects of the warranty process including claim submission, reconciliation of accounts, and maximizing claim returns. Some of the job duties will include:

Ensure that all administrative functions within the warranty department are carried out in accordance with company policy. Process warranty claims and paperwork on a timely basis. Provide customer service regarding warranty questions with parts and service. Verify criteria required by factory or distributor. Reconcile all warranty receivables with payments through the appropriate accounting schedule. Post credits in the ADP accounting system Resubmit all rejected claims promptly or receive authorization to write them off. Follow up on payment of outstanding claims. Track warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed. Arrange for parts to be shipped to the factory or distributor, or to be scrapped. File and maintain all service records as required. Keep informed of all recalls and bulletins Maintain all service and customer records as required by the warrantor. Perform other duties as assigned.

DESIRED SKILLS, KNOWLEDGE, AND EXPERIENCE

High School Diploma or GED Minimum of 3-5 years warranty experience is required Experience with ADP considered an asset Strong customer service and troubleshooting skills with experience analyzing and resolving customer service and client issues Self-starter with the ability to prioritize and organize workload in a fast paced environment Excellent attention to detail with a sense of urgency to meet tight deadlines Energetic and friendly with excellent verbal and written communication skills

WHY YOU SHOULD APPLY

If you enjoy working in a fast-paced environment and enjoy a challenge, then this may be the opportunity for you. We are offering a competitive compensation package along with a first class benefits package for the correct individual. This is an outstanding opportunity.

Job Types: Full-time, Permanent

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking RRSP match Vision care
Application question(s):

o Are you currently residing in Canada? o What interests you in this role with Calmont? o What are your wage expectations for this position? o Are you currently working? How much notice would you need to provide? o If you could provide 3 work qualities about yourself, what would they be? o Can you provide 3 work related references if you are selected for this role?
Experience:

Warranty: 3 years (required)
Work Location: In person