Warehouse Operations Manager (distribution / Sales)
Langley, BC, Canada
Job Description
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At East Penn Canada our people are the heart of our company. We offer a vast range of diverse and rewarding career opportunities. We are looking for a strong, motivated Warehouse Operations Manager (Distribution / Sales) to join our team. We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organizational values, and a charismatic team. Are you interested in being part of a passionate team dedicated to serving our customers and being an industry leader? Are you looking for a place where you can contribute to the success of your company and have access to challenging and rewarding work? The WarehouseOperations Manager (Distribution / Sales) will report directly to the Director, Operations, and is responsible for management of cost-effective operations including warehouse & distribution; facilities and customer service/sales support aspects in the branch environment. Duties & Responsibilities
- Manage all aspects of the branch\xe2\x80\x99s physical layout and facilities.
- Control branch inventory as per applicable Company procedures.
- Control all physical product into and out of the warehouse including receiving, shipping, stock replenishment, recharge, damaged products and used batteries.
- Oversee effective sales and service support, which includes partnering with the Sales Team to resolve customer issues and taking escalated and / or more complex customer concerns
- Develop and maintain the team by providing effective communication, training, coaching, and conducting effective performance evaluations
- Ensure a safe and efficient warehouse environment at all times.
- Track and provide appropriate management reporting (key performance indicators).
- Post-secondary education in a business or customer service-related discipline.
- 3 to 6 years related experience preferably in a warehouse or distribution setting.
- 3 to 5 years management experience.
- Solid knowledge of logistics and distribution.
- Proven ability to manage, lead, and provide an environment within which employees are self-motivated to meet performance standards.
- Customer focused with the ability to coach others for exceptional customer service orientation.
- Ability to troubleshoot, identify and resolve issues in a timely manner.
- Ability to work well under pressure with deadlines and changing priorities.
- Strong organization skills with the ability to manage multiple tasks simultaneously.
- Knowledge of Windows Office suite (Word, Excel)
- Knowledge of automotive battery applications and specifications definite asset
- Experience with SAP an asset
- Great Pay
- Great work environment
- Learning & development opportunities, including tuition reimbursement
- Annual performance appraisals and regular feedback
- Excellent company paid benefit program
- Profit Sharing and Deferred Profit Sharing (retirement) program
- Background checks including criminal checks and employment references will be requested.
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Monday to Friday
- What are you salary expectations?
- Can you reliably commute to and from our Langley Location in British Columbia?
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Job Detail
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Job IdJD2128201
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLangley, BC, Canada
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EducationNot mentioned