Veterinary Receptionist And Office Manager
Cochrane, AB, Canada
Job Description
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River Path Veterinary Clinic is searching for a Receptionist and Office Manager to support our independent clinic in Fireside, Cochrane. Responsibilities: The role of our Veterinary Reception and Office Manager is to support the veterinary medical team at River Path Veterinary Clinic. This position will require a combination of customer service and administrative skills. We are a small business, so this position entails a variety of responsibilities:
- Answering phone calls and emails in a professional way; representing the business positively.
- Warmly greeting clients and pets who enter the clinic and preparing them for appointments.
- Assisting the Practice Owner in office management tasks, organization, human resources management, team building, accounting and communication as required.
- Scheduling appointments and working with multiple schedules efficiently and sensitively.
- Receive supplies and medications, check orders for accuracy and update inventory.
- At times, working patiently with distressed or frustrated clients to manage their expectations while demonstrating empathy.
- Taking medication requests for the medical staff to fulfill
- Cleaning duties including but not limited to: keep reception desk area and waiting room cleaned, laundry; cleaning floors, bathroom, and exam rooms.
- Available weekdays with alternating Saturdays
- Accurate and consistent attention to detail is of primary importance.
- Above average time management skills and organization.
- Experience in running a small business is an asset.
- Patient and calm under pressure, with a positive attitude and encouraging to other staff to support a positive work environment.
- Professional and discerning, considering multiple important factors when triaging patients on the phone. Doesn\xe2\x80\x99t jump to decisions too quickly. Knows when to ask for help.
- Willingness to step in where needed and fulfill multiple roles. Open to change, and adaptable when required.
- Confidence and comfort with cats and dogs of all sizes and temperaments.
- Prior experience in customer service and administration duties.
- Medical terminology experience is an asset but not required.
- Ability to quickly learn new software
- Extended health care
- On-site parking
- Store discount
- Day shift
- Monday to Friday
- Weekends as needed
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Job Detail
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Job IdJD2300145
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCochrane, AB, Canada
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EducationNot mentioned