User Support Technician
Calgary, AB, Canada
Job Description
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Work Term: Permanent Work Language: English Hours: 40 hours per week
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Job Detail
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Job IdJD2107988
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCalgary, AB, Canada
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EducationNot mentioned