User Support Technician
Bowser, BC, Canada
Job Description
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- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
Work setting
Research and development institutionTasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this groupSecurity and safety
Basic security clearanceWork conditions and physical capabilities
Fast-paced environment Attention to detail SittingPersonal suitability
Accurate Client focus Initiative Organized Team playerScreening questions
Do you have previous experience in this field of employment?Workplace information
Remote work available Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week
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Job Detail
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Job IdJD2131303
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBowser, BC, Canada
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EducationNot mentioned