User Support Technician
Boucherville, QC, Canada
Job Description
b'
- Work Term: Permanent
- Work Language: French
- Hours: 35 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
Work setting
Consulting firmTasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficultiesComputer and technology knowledge
Internet Servers Desktop applications File management software Project management software Database software MS Office MS Windows Oracle SQL SpreadsheetSecurity and safety
Criminal record checkTransportation/travel information
Public transportation is availableOwn tools/equipment
Computer Internet accessPersonal suitability
Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team playerScreening questions
Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?Workplace information
Remote work availableHealth benefits
Dental planLong term benefits
Group insurance benefitsOther benefits
Free parking available On-site amenities On-site recreation and activities
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2131034
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBoucherville, QC, Canada
-
EducationNot mentioned