Job Description

Overview

BIG WORLD LOGISTICS is a growing logistics and transportation company committed to delivering excellence and reliability. We specialize in Amazon Relay and other major load boards, and we're looking for a

dedicated Dispatcher

to join our team for a long-term role. If you're a proactive multitasker who can take full ownership of the job, go the extra mile, and thrive under pressure, we want to hear from you!

?

Dispatcher Job Responsibilities

Coordinate and Schedule Loads

Plan and assign loads for drivers, ensuring on-time pickups and deliveries. Manage routes efficiently to maximize profits and minimize delays.

Amazon Relay / Load Board Management

Actively search, book, and confirm loads from Amazon boards and other load boards. Ensure compliance with Amazon's policies and performance metrics.

Driver Communication & Support

Maintain clear and timely communication with drivers throughout their trips. Assist drivers with any issues (breakdowns, delays, etc.) and provide solutions quickly.

Load Tracking & Updates

Monitor shipments in real-time, update status in tracking systems, and inform customers when necessary. Handle check calls and provide accurate ETAs.

Problem Solving & Critical Thinking

Anticipate potential problems and resolve them before they affect delivery timelines. Handle last-minute changes, cancellations, or emergencies with professionalism.

Documentation & Compliance

Ensure all load-related documents are complete and accurate (BOLs, PODs, invoices). Maintain compliance with DOT regulations and Amazon Relay requirements.

Customer & Broker Interaction

Communicate with brokers/customers to negotiate rates and confirm details. Build strong relationships for repeat business.

Multitasking & Prioritization

Manage multiple drivers and loads at the same time without compromising accuracy. Prioritize urgent tasks while keeping all other operations smooth.

Go the Extra Mile

Take full ownership of dispatch operations, ensuring smooth workflow. Be available for urgent situations and provide proactive solutions.

Qualifications

Experience with transportation management systems is preferred. Strong

communication and negotiation skills

.

Multitasker

with ability to work under pressure.

Tech-savvy

, familiar with Amazon Relay and load boards. Problem solver with a

"ownership" mindset

. Looking for

long-term commitment

. Flexible and

ready to go the extra mile

.

Before You Apply

Please ensure that you are

committed to working long-term

with BIG WORLD LOGISTICS. We are

not looking for someone who wants to learn and then move to another company

. We need a

dedicated individual who takes full ownership and grows with us

.

Job Types: Full-time, Permanent

Pay: $17.75-$20.00 per hour

Work Location: In person