Job Description

Job descriptionCJ Logistics provides integrated supply chain services for customers around the world, maximizing customer value through continuous improvement and innovation. Aspiring to be The Global SCM Innovator, we deliver integrated and multimodal logistics services, connecting every corner of the world via air, sea and land.https://america.cjlogistics.com/PRIMARY DUTIES & RESPONSIBILITIES:

• Coordinate with shippers, bonded warehouses, truckers and all other functional means as required
• Interact with customers; provide shipment status, ;handle customer complaints and concerns
• Resolve issues respective to customer inquiries, data input and general customer service related to tracking & tracing
• Amazon_Customer Service/Internal Sales: Provide quotes, follow up with shipping documents, update shipment status, assisting customs clearance
• Arrange long-haulage and Amazon trucking shipment to make sure accurate pickup/delivery appointment
• Book AC space and make paperwork (CI/PL and MAWB etc.)
• Track incoming ocean cargo and domestic shipments
• Upload POs and SOs on the WMS and freight forwarding system and send invoices to customers
• Request AP team for various COD payments of duties, taxes, and transportation of imported goods and bonds to cover duty goods

• Education: International forwarding or Transportation diploma/degree
• Experience: +1 years in forwarding or trucking coordination
• MS Excel proficiency necessary
• Meet strict deadlines

• Speaking Chinese is plus

• Overtime pay

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

• 8 hour shift