Do you want to make an impact? Are you ready for a new opportunity where you\xe2\x80\x99ll be recognized for your contributions, build meaningful relationships and drive change in a real way? We are unique, we stand out, we take pride in our collaborative mindset, and we want you along for the ride. About Encore Corporate Travel Launched in 1976, Encore Corporate Travel is a customer and planet centric travel management company (TMC), that provides an entire travel ecosystem to companies around the globe. We build technology that solves corporate traveler and administrative problems and customize services to support the evolution of our clients. We have a deep understanding of their needs and of the market, that\xe2\x80\x99s how we innovate. We seek out opportunities to continuously improve the client experience with a focus on taking the trouble away from them and owning it. Our values make for a culture of respect, collaboration, cooperation, and every opinion is heard and valued. About the role Reporting to the Head of Process Automation, the Ticketing Agent will oversee the queues to ensure all tickets and invoices are issued in a timely manner with the utmost care for meeting the specifications of our customers and our business. They will work with their teammates and the Travel Consultants to support them in their role in providing the highest level of customer service. Our HQ is in Montreal, QC, but this is a remote work position based in Canada or the US. What will your day look like? Key Responsibilities
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