Job Description

Role: Business Analyst Location: Calgary, AB - (5 days ONSITE) Duration- Long Term Role Description:

• 7+ years\' experience in business analysis, working in an IT environment. Strong Telecom Domain knowledge in BSS - any CRM, Billing, Ordering and provisioning. Strong solution design and business analysis including documentation of HLD, DDD. Multi stakeholder and project support and reporting. Degree or equivalent in Computer Science or Software Engineering. Excellent analytical, logical, and creative problem-solving skills. IIBA Certification (ECBA, CCBA, CBAP, ECBA+) or a business analysis certificate is an asset. Experience on Telecom industry is an asset. Experience applying Lean Business Analysis techniques is an asset. Experience on an Agile software development team is an asset. Exceptional organizational, planning and negotiation skills. Experience eliciting and writing requirements (business/functional/non-functional) for IT projects in a multi-system environment. Experience working with senior level management and business stakeholders to develop business requirements and gain consensus regarding approach. Strong understanding of dynamic business environments and business drivers. Self-motivated; demonstrated ability to deliver under pressure while maintaining high standards of excellence and attention to detail. Excellent communication and facilitation skills, both written and verbal. Ability to communicate clearly in a variety of situations and tailor that communication, by adjusting style, method and tools, to the needs of the audience. Ability to quickly learn new business and technical concepts. Demonstrates solid analytical thinking and problem-solving skills. Demonstrates strong ability to develop strategic relationships across Shaw in a collaborative environment. Demonstrate ability to work collaboratively, productively and with a positive attitude in a fast paced, environment, with multiple and changing priorities. Committed to personal and team excellence and ability to operate in a dynamic and constantly changing environment. Understanding and experience working in an ITIL environment. Adaptable, proactive, deadline-driven, results-minded, highly organized and detail-oriented. Embraces change and has experience in supporting change management process. Self-starter, able to work with general direction and exercise independent judgment. Assertive when dealing with difficult, challenging situations and can deal with uncertainty. Committed to doing the right things for the right reasons. Embraces lifelong learning Demonstrates sincerely that you are a great employee and dedicated team member in every aspect of your work quality of deliverables via sign-off and problem tickets . Evaluate and introduce new tools and techniques to development teams . Act as liaison with various groups including architecture, vendors, BMA domains and project teams . Assume technical leadership role on projects . Exercise leadership while leveraging technical and domain knowledge . Proactively identify areas for improvement, seek solutions and make recommendations . Lead initiatives and acts as a change agent (embraces change and helps other to embrace it) . Listen actively and suspend judgment . Foster a spirit of creative collaboration by giving team members a common focus . Help establish and maintain quality software architecture and implementation design for products . Routinely deal with and resolve difficult technical issues .

Skills:-

• supporting programs, projects and initiatives in BMA within the TOPS (Technology, Operations, Product & Supply Chain) team by ensuring overall processes, systems and infrastructure are efficient and aligned with business direction.

Thanks & Regards, Harshaja Apptoza Inc. Email: harshaja@apptoza.com Phone#:647-953-1625