Job Description

Must-Have Skills:

At least 8 years of experience as an IT Business Analyst, with progressive experience supporting medium to large size projects.

Knowledge of Agile methodologies (Scrum/Kanban) and the proven ability to apply them effectively.

Proficiency in Agile project work tracking tools such as Azure DevOps or JIRA.

Experience as a scrum master.

Experience with traceability matrix, agile, and client-centric approaches.

Minimum 5 years of hands-on experience working with business stakeholders on functional design sessions and detailed solution design sessions, and negotiating and triaging issues for production.

Minimum 5 years of hands-on experience providing first-level triaging support for business and technical SMEs in identifying design gaps from testing cycles and production.

Criteria:

1. Business Analysis Skills

8+ years\' experience in business analysis for large-scale implementations, including exposure to gathering technical requirements and analysis of data migration processes.

Demonstrated knowledge and application of Agile methodologies (Scrum/Kanban) and project work tracking tools (Azure DevOps or JIRA).

Experience creating various business requirements artifacts, testing documentation, and enterprise architecture artifacts.

Demonstrated experience in large systems implementation and case management solutions.

Working knowledge of system concepts and development methodologies to support business applications.

Experience supporting QA teams by creating testing documentation such as Test Cases, Test Plans, and Traceability Matrix.

2. Technical Skills

Experience in reviewing and analyzing design gaps with technical SMEs and business SMEs.

Provide initial cost and time estimates for change requests and enhancements.

Assist development teams in first-level triaging of defects to identify solution gaps and review with business and delivery team.

Development of documentation for production readiness, including support model, SLAs, checklists, and copy books for operational and data migration.

Experience in solution design and architecture.

Familiarity with DevOps project tracking tools such as JIRA or Azure DevOps.

3. Communication Skills

Leadership in creating business requirements documentation, functional and technical design documentation.

Ability to capture data and information needed to document, validate, and analyze business processes of existing legacy systems and map them to future state processes.

Proven ability to support the client in the development of presentation materials, briefing notes, and Enterprise Architecture artifacts.

Hands-on experience working with business stakeholders on functional design sessions and detailed solution design sessions, negotiating on issues for production.

4. Public Sector Experience

Previous experience working in Government or Public Sector organizations.

Experience in working with Case management applications.

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