Job Description

Summary:

Trican Well Service, Canada\'s largest well service company, is looking to fill the position of Business Analyst, Salesforce in Calgary, AB.

:

TRICAN is Canada\'s largest well service company built upon a foundation of solid corporate values and a culture of innovation. At Trican, we believe success begins with our people, as our name and reputation are reflected in the excellence demonstrated by our employees.

If you are a motivated, service-oriented team player with excellent attention to detail and strong communication skills, we invite you to explore this opportunity at Trican.

BUSINESS ANALYST, SALESFORCE - CALGARY (CAT)

Located at our head office in Calgary, Alberta the Business Analyst will aid in our new Salesforce Digital Transformation. Reporting to the Director, Information Technology, this role will help transition our current systems onto the Salesforce platform and enhancements within Salesforce.

Responsibilities:

• Ensure that Trican\'s core value, \xe2\x80\x9cWe won\'t put anyone in harm\'s way\xe2\x80\x9d is the priority in all activities.
• Design new salesforce solutions by analyzing requirements, constructing workflow diagrams, studying system capabilities as well as writing functional and system design specifications.
• Plan and implement the transition to Salesforce from the legacy applications or new salesforce application from identified business requirements.
• Foster and develop a collaborative relationship with team, users, and stakeholders.
• Through continuous improvement, ensure business systems used within the entire functional area are configured, maintained, and enhanced to support effective business processes.
• Perform application incident management, root cause analysis, problem resolution, change management and closure.
• Produce and maintain current technical, functional design and analysis documentation using industry standard tools.
• Perform in-depth tests, including end-user reviews, for modified and new application functions.
• Identify, prioritize, manage, and incorporate the needs of multiple divisions and operating bases.
• Provide orientation and training to end users.

• Minimum of five years full-time experience as a Business Analyst and with Salesforce. Experience with FieldFX an asset
• Passionate about process and change. You know the positive impact IT can have within a business and want to champion that change
• Skilled analytical and problem-solving abilities, is organized and follows a systematic method of performing a task
• Experience with project management and business analysis
• Experience with Salesforce platform
• Experience with Workday, an asset
• Experience with PowerBI, an asset
• Must have good knowledge in application architecture, software development, systems analysis and design, user acceptance testing and user training.
• Possesses a solid understanding of relational database fundamentals, script and report writing
• Excellent verbal and written communication

• Values-driven organization
• Employee\'s choice for full coverage or flexible benefits plan
• RRSP Matching Program
• $2,000 annual mental health coverage
• Employee Referral Bonus Program
• Access to the Employee and Family Assistance Program
• UFA and Petro Canada fuel discount programs
• Transit Pass reimbursement program
• Onsite gym exclusive to Trican employees
• Community involvement through sponsorship of local events
• Inclusive Social Club offering a variety of activities
• Demonstrated commitment to an equitable and inclusive workforce driven by our Diversity & Inclusion Philosophy and our Indigenous Peoples Policy
• Focus on safety, training and development
• Career advancement opportunities

• Regular office hours, Monday to Friday
• Ability to travel as required depending on assigned area and projects
• After hours work as required

• Website:

TRICAN