Job Description

Job Posting Title Technology Business Process & Compliance Coordinator

Job Category IT Management

Language Requirements English / Anglais

Posting End Date 2023-06-26

Job Grade CS-2

Pay Range $83,268 - $101,193

Job Summary Under the leadership of the Manager, Technology Business Process & Compliance, this role is accountable for coordinating and monitoring processes related to our business and compliance processes. These include General Computer Controls (GCC) testing, Production Control, Access Review, Software Review, and Program Delivery Group (PDG) (NAV CANADA\xe2\x80\x99s project management office (PMO)) process liaison. Other responsibilities include Policy management, documenting and coordinating process reviews, and identifying opportunities for improvements, such as process efficiencies, metrics or quality assurance.



What does NAV Canada offer you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Key Accountabilities

• Acting as liaison between Internal Controls Office (ICO), Internal Audit (IA) and Technology groups for GCC testing and other internal audits of our business systems.
• Acting as liaison (record, track and report) for any remediation activities of findings related to GCC testing and other internal audits.
• Coordinating the Technology group participation in the annual GCC framework review.
• Assisting with the ongoing monitoring and review of Production Control activities (Change Management) to help ensure adherence to the Change Management Policy.
• Coordinating the quarterly Access Review (AIR) for system access, including Privileged Access.
• Managing the workflow associated with the Software Review process, which now includes the legacy Cloud Governance process (CGB).
• Supporting the CTO (Chief Technology Officer) organization with PDG and related processes, liaising on activities leading up to Investment Committee reviews, Financial Budget preparations, monthly Project Status Reports (PSR\xe2\x80\x99s), as applicable.
• Maintaining the applicable departmental policies; ensuring they are reviewed and approved according to the required schedule, and are kept up to date, communicated and made accessible for employee use.
• Periodically assisting with process reviews applicable to the CTO organization; coordinating the review process, and documenting process revisions.
• Assisting with other processes, such as the Safety Findings review, that may be assigned to the CTO organization.
• Supporting the CISO by scheduling and chairing the Cyber Security Governance Board (CSGB) quarterly meetings and CSGB working group meetings. Manage the CSGB SharePoint site including managing and updating action item log. Assist CISO with meeting material preparation and distribution of Meeting Minutes.
• Wherever possible, identifying opportunities for improvements, in terms of process efficiencies, metrics, quality, etc.

Education:

• College diploma or University degree in a business-related discipline or an acceptable combination of education, experience, and training.

Experience:

• Minimum 3 years working in an office environment with responsibilities supporting business processes and workflows specific to an Engineering, IT or Technology function.
• Experience in developing documentation (such as user guides, training materials, procedures, standards and guidelines).

Knowledge:

• Knowledge of the applicable key processes, such as GCC, AIR, Software Review, and others as required.

Ability:

• Ability to review and evaluate documentation (such as policies, processes and procedures), and to propose improvements.
• Ability to coordinate and facilitate meetings, capturing key discussion points, decisions and action items.
• Ability to communicate effectively, both orally and in writing.

Personal Suitability:

• Highly organized and able to anticipate and intervene on workflow or process issues
• Strong attention to detail and adherence to prescribed schedules
• Strong numeracy skills
• Documentation skills

Working conditions:

• The work location is the Ottawa TSC. Alternate NAV CANADA work locations within Ottawa may also be considered.
• This position has been classified as Hybrid

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA\xe2\x80\x99s Drug and Alcohol policy.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Nav Canada