Job Description

To accelerate our global expansion we are looking for a motivated Technical Customer Onboarding Specialist for 40 hours/week to start as soon as possible in our office in Montreal (QC H2G 2J6).Tasks

• You support our sales team in customer projects.
• You ensure a successful onboarding process to our services for our customers.
• You accompany the configuration steps of our services.
• You hold presentations about the Hornetsecurity Services.
• You participate in technical aspects of tenders.
• You assist the support staff in dealing with complex issues.

Requirements

• You have an IT education.
• You have professional experience in the field of IT support/ help desk/ onboarding/ presales or consulting of IT solutions, ideally in an IT security or SaaS environment.
• You have excellent communication skills in French and English and can present yourself competently and confidently to customers.
• You enjoy convincing customers of Hornetsecurity Services on a technical level in presentations and web meetings.
• Experience with Salesforce is beneficial.
• You tackle things proactively, prefer to complete tasks today rather than tomorrow, and enjoy working in an international, fast-paced environment.

Benefits

• Additional Sick Leave & Public Holidays.
• Collective Insurance Plan.
• Way to Work Goodie.
• Health & Wellness Fund.
• Free space for innovation and independent action.
• Short decision paths and flat hierarchies in an open work atmosphere.
• Personal and professional development opportunities.
• Attractive and performance-related compensation.
• Flexible and trust based working time.
• No dress code - you can come to work as you like.
• Delicious coffee, tea and fresh fruit every day for free.

Do you want to help shape the growth and success of the Hornetsecurity Group? Then apply now with

• Your CV as PDF document.
• Your earliest starting date and your salary expectation.

Job Types: Full-time, PermanentBenefits:

• Casual dress
• Commuter benefits
• Company events
• Extended health care
• Wellness program
• Work from home

Schedule:

• Day shift
• Monday to Friday
• Night shift

Supplemental pay types:

• Bonus pay

Language:

• French (preferred)