Job Description

Preferred Qualifications

Bachelor\'s degree in business, human resources or a related field

3 years of team relations or human resources experience

Human resources certification (CHRP, CHRL)

Job Summary

As a Team Relations Specialist, you\'ll advocate for team members, leaders and the company as a whole; handle team member concerns professionally and personally; collaborate with the Legal team to ensure compliance and mitigation of business risks; analyze metric reports and data to provide recommendations; and work closely with leadership to guide them through complex human resource situations.

Responsibilities

Advise and support all team members and leaders on team relations related issues by answering questions, giving directions, escalating issues, and offering solutions as appropriate on human resources (HR) issues

Collaborate with teams within the Pulse and other business areas as subject matter experts on overall team member experience, engagement and retention initiatives and trainings, and brainstorm solutions

Guide leaders in making HR decisions aligned with business objectives that impact the business, team members and the company (e.g., disciplinary action and separation)

Collaborate with the Legal team to ensure compliance and mitigation of business risk by advising leaders and team members on applicable employment laws (e.g., employment standards, occupational health and safety, etc.)

Collect team member data to identify and summarize trends (e.g., exit interviews, turnover, overtime, etc.)

Act as an objective, neutral advocate who seeks to understand, investigate and make unbiased recommendations for all sides: the company, team members and leaders

Assist all team members in finding solutions for individual team member challenges (e.g., personal challenges, conflict resolution, etc.)

Guide leaders through the effective management of team member performance

Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We\'ve got your back. Check out our full list of .

Who We Are

Rocket Companies\xc2\xae is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage\xc2\xae, which was founded in 1985. Today, we\'re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We\'re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We\'re passionate about the work we do, and it shows. We\'ve been ranked #1 for Fortune\'s Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine\'s Companies That Care List in 2022 and recognized as #7 on Fortune\'s list of the 100 Best Companies to Work For in 2022.

Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

Rocket Companies